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112 Reviews of Liberty GMC - Service Center
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December 07, 2016
Services Once I again very disappointed with this dealership, poor customer service. I called the dealership to see if my extended warranty covered my breaks b Once I again very disappointed with this dealership, poor customer service. I called the dealership to see if my extended warranty covered my breaks because when I purchased the vehicle they were already bad ,and the guy who helped me on the phone was extremely rude. The fact that I'm paying so much for a car that supposedly has coverage, yet It seems like nothing is covered it's very unacceptable. I've had so many bad experiences at GMC if I could return my vehicle and go to another dealership I would. Strongly suggest to work on their costumer service. More
by Edgiselle
Employees Worked With
December 01, 2016
Best service guy ever. I bought my 2ND GMC Sierra in 2010 from Bobby G. He,, then walked me over to the service department and introduced me to Matt. He said Matt was the I bought my 2ND GMC Sierra in 2010 from Bobby G. He,, then walked me over to the service department and introduced me to Matt. He said Matt was the best service rep. I purchased an extended warrany (which I dont usually do) and I've been taking my truck back there for service since it was new. One time I took the truck in for regular service and they found evidence of an oil leak that I had not noticed. They've always helped me maintain my truck so it looks, runs and feels almost new. More
by Deb53
Employees Worked With
Bobby Giungi, Matt Steigerwald
November 30, 2016
I Couldn't Ask For More Whenever I take my GMC Terrain in for service I do so with complete confidence knowing that Matt is looking after me. He is NEVER pushy and always i Whenever I take my GMC Terrain in for service I do so with complete confidence knowing that Matt is looking after me. He is NEVER pushy and always is honest with me in answering my questions regarding scheduled maintenance. The first time I brought back the vehicle after buying it from Liberty GMC was because the brakes were failing. It was the middle of the day and Matt saw to it that it was taken care of immediately. I was so impressed with his concern and compassion. The problem was caused because of something that an RV Service Center did while installing an RV Brake System for RV and tow car. More
by louiepreacher
Employees Worked With
Matt Steigerwald
October 29, 2016
Oil Fowled #7 plug I appreciate the quick analysis and repair of this issue. I also appreciate my service writer calling and discussing the problem identification and re I appreciate the quick analysis and repair of this issue. I also appreciate my service writer calling and discussing the problem identification and repair (Rick, replaced Sam). I don't appreciate that GMC has a Technical Bulletin on this factory design screwup, but they make the customer pay for their design error. Very poor of GMC. This wasn't wear and tear, or my non maintenance. It is a standing technical design failure. I love my truck but resent GMC not standing behind their design or identified "Technical Issues". Shame on you. More
by Duanew
Employees Worked With
Rick 441, Sam Ganczaruk
October 27, 2016
Another great job be the team at Liberty GMC Once again I have zero complaints about there work. They found. Multiple issue with my sons jeep. We discussed the issues they fixed the hard ones an Once again I have zero complaints about there work. They found. Multiple issue with my sons jeep. We discussed the issues they fixed the hard ones and I will fix the easy ones. Great job!!! Thank you Steve and Andy. More
by nacostarella
Employees Worked With
October 26, 2016
Super service Jim Sepe has always provided great service for both of our vehicles. He was able to fit me in for a needed oil change before I left for Flagstaff. Jim Sepe has always provided great service for both of our vehicles. He was able to fit me in for a needed oil change before I left for Flagstaff. More
by oldguy70
Employees Worked With
August 23, 2016
Jim Sepe did an awsome job! Jim Sepe and your dealership did an awesome job in performing the warranty work on my 2015 Yukon. Trouble shot and did the repair within the time pro Jim Sepe and your dealership did an awesome job in performing the warranty work on my 2015 Yukon. Trouble shot and did the repair within the time promised. More
by T@BH
Employees Worked With
August 16, 2016
Complete Satisfaction Always comfortable going to Liberty Service Department with my vehicle since new. Excellent communication with service advisors including reminders o Always comfortable going to Liberty Service Department with my vehicle since new. Excellent communication with service advisors including reminders of warranty maintenance to be performed at intervals. I feel that all personnel are professional with very friendly demeanor in interaction. I know that my vehicle will always be taken care of to the max enabling me to have the feeling comfort and safety. More
by JJSUN
August 12, 2016
No appointment, prompt service anyway Our vehicle, on, two occasions, would not start. A few minutes later it would start just fine. We went to the dealership without an appointment, kno Our vehicle, on, two occasions, would not start. A few minutes later it would start just fine. We went to the dealership without an appointment, knowing we would have to wait, but were pleased with the service and the explanation for the problem. They were upfront about the wait and we appreciated that. More
by Paw
Employees Worked With
June 03, 2016
Customer service Great customer service from the service department to sales. Had very good experience in both area. Highly recommend libert gmc to my friends and fam Great customer service from the service department to sales. Had very good experience in both area. Highly recommend libert gmc to my friends and family More
by Gkaneshige
Employees Worked With
John Mohrlong, Sam Ganczaruk, Mike Moline
