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Liberty GMC - Service Center

Peoria, AZ

4.5
114 Reviews

114 Reviews of Liberty GMC - Service Center

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November 01, 2018

Great team! Like most people, I do not like going to a dealership when purchasing a vehicle turns into a 5 or 6 hour ordeal with games back and forth. Thank go More

by hgb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Kinslinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan, Darren, Julian Grubbs
Nov 01, 2018 -

Liberty GMC responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, The Liberty GMC Team

October 23, 2018

Terrible customer service by service mgr Left two messages for service mgr pn the 22nd of October with no call back Was promised by Asia that he would call No Call! More

by Deam
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service mgr
Nov 01, 2018 -

Liberty GMC responded

Thank you for reaching out to us, your concerns are taken very seriously. We know our customers’ time is valuable and we’ll take this as an area where we can improve moving forward. The Liberty GMC Team

January 19, 2018

the best service I had a great service at Liberty GMC ,Thanks to their service team,I will be back next time for a great service , Thank you all More

by sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Kinslinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2018 -

Liberty GMC responded

Thank you so much for taking the time to write this great review, Sam! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and we are happy to hear that our service department was able to gain your trust in our business. We look forward to servicing your future automotive needs. Sincerely, The Liberty GMC Team

January 17, 2018

Exactly what I have come to expect from a GM dealership I've had my vehicle to this service department on three separate occasions to address the same minor warranty issues. Unfortunately, with the exceptio More

by deanb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Okeson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2018 -

Liberty GMC responded

Hi Dean – Thank you for your feedback. We always strive to help customers avoid frustration as much as possible while servicing their vehicle and it seems we fell short in our efforts. You are next on our list to receive a courtesy vehicle when one becomes available. Please contact me at 623.815.4442 so I can make sure there isn’t anything more that can be done. Thank you, Andy Weatherly

November 13, 2017

Expertise service from start to finish I arrived early and they got me right in. Within an hour, I was out of there. Great and friendly service by Chris. The best More

by William Meyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Mecca
November 12, 2017

Jim is the best! We ordered a van at Liberty GMC in 2011. For over 6 years we have brought it back to Liberty GMC for every service or repair needed and have never bee More

by crewmartin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Sepe
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2017

My Service Advisor is the Best I Have Ever Had! I have been in for service numerous times on my GMC truck and have received such good service from Jim Sepe that I am now bringing my new Chevrolet tr More

by JAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Sepe
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2017

basic service Had a regular service done quickly and even got a car wash. Rick, my service advisor, was very helpful. Dealership was easy to access and the waitin More

by Acadia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Kinslinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2017

Great Service needed batteries on My Diesel replaced so I could get to work called was told too bring in they took my truck in and serviced very quickly More

by Robert Nixon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Sepe
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2017

excellent install I drive a good distance, there are two other GM dealers closer to my house, but I trust the work done by Liberty, and the sometimes higher hourly rate More

by zech912
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Sepe
5.0
This rating includes all reviews, with more weight given to recent reviews.