112 Reviews of Liberty GMC - Service Center
Service Everyone was great to deal with. This was "under promise, over deliver" visit. They even helped with a cosmetic issue at no charge (removed another de Everyone was great to deal with. This was "under promise, over deliver" visit. They even helped with a cosmetic issue at no charge (removed another dealerships sticker). More
Service I am very particular about service and Liberty takes it to a higher level. Sam Ganczaruk is the best service manager I have ever dealt with. Keep up I am very particular about service and Liberty takes it to a higher level. Sam Ganczaruk is the best service manager I have ever dealt with. Keep up the good work. More
Service Move here from Avon Lake, Ohio, Liberty GMC service employee Sam Ganczaruk is Great. I feel like I have been a customer for years. GREAT people and d Move here from Avon Lake, Ohio, Liberty GMC service employee Sam Ganczaruk is Great. I feel like I have been a customer for years. GREAT people and dealership. More
Liberty GMC Service Department LIberty GMC Service Department recently took care of some general maintnance needed for my Yukon. Sam greeted me when I arrived, quickly took care of LIberty GMC Service Department recently took care of some general maintnance needed for my Yukon. Sam greeted me when I arrived, quickly took care of what I needed and was able to lend me a courtesy vehicle while the work was being completed. I highly recommend using Liberty GMC for both car sales and service. More
Service Department is excellent! My fuel pump failed and Liberty GMC took excellent care of me and my car!!! They were very attentive to make sure I had a car, a loaner if needed, bu My fuel pump failed and Liberty GMC took excellent care of me and my car!!! They were very attentive to make sure I had a car, a loaner if needed, but I had a back-up car. They had my car fixed within a day and everything went smoothly through the warranty company. We have been very happy with this dealership and their service department! More
Excellent service with a few exceptions Sam always is friendly and prompt. He is polite and makes sure the job is done. The problem I had with this last visit is that I left them with a full Sam always is friendly and prompt. He is polite and makes sure the job is done. The problem I had with this last visit is that I left them with a full tank and received it back with a ¾ of a tank left. They demanded that I make sure the loaner they gave me had the tank full when I returned it. I did expect my tank to be as I left it. And it smelled like BO really bad when I got it back. So the work was good but the little things mean something too. Oh and when you give someone a car wash it should be a good one. More
Quality Service A Hallmark Liberty GMC has a superb service department. Its staff members want done what YOU want, not what they want. I've had 10+ regular maintenance sessions Liberty GMC has a superb service department. Its staff members want done what YOU want, not what they want. I've had 10+ regular maintenance sessions for 3 cars, and each was handled efficiently, professionally and with maximum courtesy on the part of the representative. They always seem to have available appointment times when I need them, as long as I call ahead - which is only the smart thing to do. I would recommend Liberty GMC's service department to anyone with a GM product. More
Amazing Warranty Work! Needed a warranty fix and Jessica was spot on getting the car in to service and even got us a loaner car while our vehicle was being worked on. Thank Needed a warranty fix and Jessica was spot on getting the car in to service and even got us a loaner car while our vehicle was being worked on. Thanks Jessica and Sam! More
In for periodic service The shop was very busy but the service was quick, professional and complete. Oil change, fuse replacement, tire rotation, wheel sensor reset and a wa The shop was very busy but the service was quick, professional and complete. Oil change, fuse replacement, tire rotation, wheel sensor reset and a wash. In and out in an hour. Steve Okeson, the Service Writer was Great as always!! More
Great service! Brought my 2011 Acadia in for regular service, 2 GMC recalls, and an issue I was having with the steering column. Sam checked me in at the scheduled t Brought my 2011 Acadia in for regular service, 2 GMC recalls, and an issue I was having with the steering column. Sam checked me in at the scheduled time. Went very smooth. Liberty provided me a loaner car for the day. Later in the day Sam called to update me that they had found some other issues & the vehicle would not be done til the following morning. He also said to just keep the loaner til then. He called the next day to inform me the car was ready for pickup. All of the requests were completed & they also found another problem that was taken care of also. Very professional, friendly service at Liberty GMC. More