Liberty Ford of Fayetteville - Service Center

Techs worked on my transit Saturday and took longer than expected. They stayed late until they got the part installed. expected. They stayed late until they got the part installed. More

Staff is Professional, friendly, knowledgeable and not just out to make a buck. The waiting area is clean. just out to make a buck. The waiting area is clean. More

Terrible service. We’ve had our truck in the shop at liberty Ford since Apr, 2023. Every time I call the superduty shop no one picks up the phone. I’ve left numerous v We’ve had our truck in the shop at liberty Ford since Apr, 2023. Every time I call the superduty shop no one picks up the phone. I’ve left numerous voice mails. If and when someone does call me back, they it will be next week when ready, it never happens. This place has went downhill. I suspect that they don’t want to do warranty work because it’s not as lucrative as paying out of pocket which is shady in my opinion. I’m just being as open and transparent as possible. If you need your truck worked, I repeat do not take it liberty ford!! More

Took too long to get my car back and then when I got it I had to take it back when the part came in had to take it back when the part came in More

Rapid scheduling of appointment, prompt problem diagnosis, and very fast completion of repairs. Excellent status updates. diagnosis, and very fast completion of repairs. Excellent status updates. More

Great customer service always welcoming and kind and completes the task in a timely matter... completes the task in a timely matter... More

It is really unacceptable for a two hour oil change. I feel like the dealership was pushing product on me that I did not need. I have a service agreement that they could not find. I told them that when I feel like the dealership was pushing product on me that I did not need. I have a service agreement that they could not find. I told them that when I came in. They did not look for it until it was time for me to check out. So I never got any paperwork on my service. More

Everything was great, efficient, and reasonably priced. I am adding words here as it requires a minimum of 15 lol to continue. I am adding words here as it requires a minimum of 15 lol to continue. More

The Liberty Ford truck shop. Is the best truck shop in NC. Bruce , Patrick, Brent , Terry and Joe are the best. Is the best truck shop in NC. Bruce , Patrick, Brent , Terry and Joe are the best. More

Curtis was amazing and very helpful! Technician did a great job also! Thanks guys , great team Technician did a great job also! Thanks guys , great team More