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Liberty Ford of Fayetteville - Service Center

Fayetteville, NC

4.2
250 Reviews

250 Reviews of Liberty Ford of Fayetteville - Service Center

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September 06, 2023

The next time I cranked my truck up after returning from the dealership my service engine light came back on. This was after an initial diagnosis which cost $800 then a second issue that cost $900. So for a More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not work with anyone listed
September 06, 2023

New ownership socks. Phone personal very rude. U stopped.caring about ur customers. Stopped thinking about customer,all about a dollar now More

by JohnsonFred718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Riddicks was service tech.Very helpful and nice
September 06, 2023

Great service and excellent customer service was performed during this period and any other times I have visited the dealership. More

by FWBROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Huggins
September 06, 2023

Service treatment is good,but sales tried to stick it to me hard when trying to trade up. More

by harryroten
Recommend Dealer
Yes
September 06, 2023

The job was done and done well. I can go back and have service done again . More

by lagretaharris21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Huggins
September 06, 2023

The dealership and staff are God based people and awesome employees and they do a outstanding maintenance service on my vehicle everytime. Amen 🙏... More

by Bobby Mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve a 5 star...in customer service
September 06, 2023

I was very disappointed. Ford decided they were going to conduct a state inspection on my vehicle without asking me. And I was charged a fee for it failing. The staff was ver More

by D.DEBORAH9851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Glover
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2023

The repair shop did an excellent job repairing the fender on my vehicle. The customer service was great and it was completed in a timely manner! More

by elondathomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Body shop
September 06, 2023

Experience was very great! Literally kept me updated every time. Highly recommended. Mark Huggins was my service advisor and was very professional and couteous. More

by Missile558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Montague
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Sanderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Grupi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Huggins, Herb Nelson
September 05, 2023

The service center damaged on of my aftermarket chrome rims. When taken in for oil change More

by mhar1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Sapp
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Huggins
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