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Liberty Ford of Fayetteville - Service Center

Fayetteville, NC

4.2
250 Reviews

250 Reviews of Liberty Ford of Fayetteville - Service Center

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September 08, 2023

The service was slow . I and other people waited 3 hours to get the oil changed . I will go somewhere else z. More

by Gallen2422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tara Montague
3.0
This rating includes all reviews, with more weight given to recent reviews.
James Glover
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Sanderson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Grupi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Huggins
September 08, 2023

Expensive corrupt tried to take my 2000 dollar clutch and put a 900 dollar clutch when they said I had a stock clutch and it clearly wasn’t they never even took my car apart to see what the issue was and tri More

by DWILLIS0203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tara Montague
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Glover
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Sapp
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Sanderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Grupi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Huggins, Herb Nelson
September 07, 2023

Thank you very much for helping me with my Ford car l hadn’t State inspection done l will be back to get my Car alignment in or change and will tell my family members about your company More

by Lucille Mungro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Montague
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Sanderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Grupi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Huggins
September 07, 2023

Always professional and customer friendly. I was in and out in an hour. Warranty covered the repair. More

by kylegregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
September 07, 2023

Everyone was very polite. They kept me informed by text the status of my vehicle. The service writer explained what was done and why. The job was completed on time. Everyone w More

by GALPHIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer Steve Ricketts
September 06, 2023

Great Customer Service. The technician are thorough and always respectful of the customers time and the waiting area is comfortable. More

by Tia2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
September 06, 2023

Great service from your center. Truck clean and shiny when I picked her up. Thanks in Advance!!! More

by sfc_jw_morales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
September 06, 2023

Everyone is so courteous and friendly. They make you feel comfortable and the atmosphere is cozy More

by SDCATERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Huggins
September 06, 2023

Staff are very Friendly and willing to answer questions or concerns. Always willing to go the extra mile and not try and force you into getting services or options you don’t need or want. More

by dannydiehm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2023

no sure this was the worst service I’ve had. I arrived @ 11:40am-4:30pm no one service went in for coolant leak & inspection excuse came from everywhere I need appointment ,plugs were are behind More

by RWALTERS325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tara Montague
3.0
This rating includes all reviews, with more weight given to recent reviews.
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