Liberty Ford of Fayetteville - Service Center
Fayetteville, NC
250 Reviews of Liberty Ford of Fayetteville - Service Center
Waited 2 hours and 15 minutes for an oil change. Prices are much higher than with the former owner. This is second time I have filled out this questionnaire!!! It seems most of the former staff is g Prices are much higher than with the former owner. This is second time I have filled out this questionnaire!!! It seems most of the former staff is gone, what a loss for Liberty!!!the sticker on my windshield was wrong. More
Grest customer service. Treated me as if i was his only customer and followd up snd keep me informef Treated me as if i was his only customer and followd up snd keep me informef More
Good customer service. However do wish I would have gotten a call about my car without having to call first. However do wish I would have gotten a call about my car without having to call first. More
Customer service was prompt and efficient and thorough. They definitely went above and beyond. They also discovered recalls that needed to be done to the truck. They definitely went above and beyond. They also discovered recalls that needed to be done to the truck. More
Typical service was fine. Multiple issues with part owed to me on my car. Was told last Monday they still can’t order it and another Ford location has it and is installing nex Multiple issues with part owed to me on my car. Was told last Monday they still can’t order it and another Ford location has it and is installing next week. They said the part has been available since April. Probably will take my car elsewhere More
Let me start by saying, being a female is sometimes nerve wracking when doing anything with a vehicle with maintenance. When I arrived, I felt at home. I explained to the employee that I tried fixing the veh wracking when doing anything with a vehicle with maintenance. When I arrived, I felt at home. I explained to the employee that I tried fixing the vehicle myself but couldn't get the piece off so I threw in the towel and decided to bring my car to be looked at. There was no judgement, only support, and the employee had knowledge about the car part and educated me on the specific part I was trying to fix. This shop was quick and had my car ready to go within hours. Will definitely be bringing my car back for future maintenance needed. More