Liberty Ford of Fayetteville - Service Center

professional and courteous with me and inform me of any additional problems that may be considered. additional problems that may be considered. More

Did not listen to what the problem was and what has already been done to the vehicle. Wanted to replace the part that was already replaced ($400 by an autoshop) and jack the price up ($1k+), knowing th already been done to the vehicle. Wanted to replace the part that was already replaced ($400 by an autoshop) and jack the price up ($1k+), knowing that they only had to do a step that only a dealership could do to get my vehicle working. More

I truly believe that was robbed of 655. 47 dollars for the replacement of 112 dollars part 47 dollars for the replacement of 112 dollars part More

A 869 dollar bill to replace a 112 dollar part there is something wrong here something wrong here More

I’ve scheduled two appointments for a recall on a 2017 Mustang for a backup camera wiring harness replacement, both morning appointments. When I dropped my car off for the first appointment, I returned to Mustang for a backup camera wiring harness replacement, both morning appointments. When I dropped my car off for the first appointment, I returned to be told that the “inspection” confirmed a wiring harness replacement would be required and that the part would be ordered, which blew my mind; I would have expected the wiring harness to be on-hand for an appointment for a wiring harness replacement. After scheduling another 7am appointment I received no calls from the dealership until I reached out later in the day 1pm (6 hours later). I was told at that time that one of the fastest techs were on it. I dropped by the dealership at 2:30pm to get an update; I was informed that the harness instructions weren’t very clear but that the vehicle would be ready for the dealership closed at 6pm. Based on my lowered expectations I returned the next day to pickup my vehicle from the dealership without incident. Overall not impressed with the communication. More

Good job. ..very professional and honest technician. I never have yet encounter of any problem when it comes to service and dealing with employee...thank you so ..very professional and honest technician. I never have yet encounter of any problem when it comes to service and dealing with employee...thank you so much for a good service.. More

Great service will return for future repairs. Service was quick and professional. Was able to get in and out Service was quick and professional. Was able to get in and out More

We love Liberty Ford! Service is EXCELLENT! Very satisfied with the whole experience! Thank you! Service is EXCELLENT! Very satisfied with the whole experience! Thank you! More

The service department was awesome they went above and beyond to make my appt very pleasurable beyond to make my appt very pleasurable More

Great customer service on behalf of Steve and the mechanic for taken care of my F150 Lariat. mechanic for taken care of my F150 Lariat. More