Liberty Ford of Fayetteville - Service Center

Salesman was extremely polite and helpful. Everything was done in a timely manner, no complaints. Everything was done in a timely manner, no complaints. More

Recommend communicating with the customer much more about the progress of their automobile, not just informing them that their automobile is ready for pick-up. the progress of their automobile, not just informing them that their automobile is ready for pick-up. More

Clean courtesy salesman was fantastic financing easy and real down to earth very patiencereally appreciate the length he went to get me apprpve love my car real down to earth very patiencereally appreciate the length he went to get me apprpve love my car More

Liberty ford kept me informed on all of my trucks repair process and went through extreme lengths to contact my auto warranty to get the repairs covered process and went through extreme lengths to contact my auto warranty to get the repairs covered More

I am grateful to the Manager who had to intervene to resolve my situation but their Truck Service Desk overpromise and was not able to deliver. I almost drove an unsafe truck out of state which could ha resolve my situation but their Truck Service Desk overpromise and was not able to deliver. I almost drove an unsafe truck out of state which could had cause injury to my family and me. It is sad that I had to raise my concern to the dealership manager to resolve my issue. It should have never gotten that high up. The service desk needs some serious retraining and they also need more than one specialized mechanic because they are single-treated. According to them, they have 150 trucks waiting for the tech to diagnose. 150 trucks and one specialized tech? These are some horrible odds. I feel sorry for all those who are waiting for Ford to get their trucks back on the road. More

I was satisfied with the work and service that was given. I will take my take my automobile there for other services I will take my take my automobile there for other services More

I bring my car in, had an appointment. I came on time. I was greeted by someone at the desk who said they had bigger things to do that day than my car problem and that I wouldn’t be gettin I came on time. I was greeted by someone at the desk who said they had bigger things to do that day than my car problem and that I wouldn’t be getting my car back that day. Which was not stated before when I made the appointment. I had a theft light come on, and all they had to do was run it to check the system. He opened my door, and then asked me why my car door light was on. I looked at him confused because he literally just opened the door and had it still open, and I told him the door was open, he said okay. They had my car for about a week. More

Excellent service! Very polite and helpful. I always take my vehicle to Ford. Thank you! Very polite and helpful. I always take my vehicle to Ford. Thank you! More

Best car buying experience. Great deals and even better customer service. I highly recommend Liberty Ford of Fayetteville. Great deals and even better customer service. I highly recommend Liberty Ford of Fayetteville. More

My change oil light came on as I was nearing Liberty Ford. When I drove in the parking lot, I was instructed to drive directly into the shop. Information was taken before I even got out of my car. Amazi Ford. When I drove in the parking lot, I was instructed to drive directly into the shop. Information was taken before I even got out of my car. Amazing! I received a complete service to my vehicle with such short wait time. Customer service was great! I will be taking my car there from now on. Thank you Liberty Ford of Fayetteville. M.V. More