Liberty Ford of Fayetteville - Service Center
Fayetteville, NC
250 Reviews of Liberty Ford of Fayetteville - Service Center
Kept my truck for 3 days for something that took only 30min and electrical tape to repair. Also didn't put things back together (my glove compartment box was still unscrewed and on the floor board, along 30min and electrical tape to repair. Also didn't put things back together (my glove compartment box was still unscrewed and on the floor board, along with the roll of electrical tape, when I picked up my truck). Cost me over $300... plus days without the vehicle and an Uber ride to pick it up. I wasn't offered a military discount, until I asked about it to which they replied since they already swiped my card they couldn't do it and would "take care of me next time". No thanks, I'll save my money and time. The manager did call me after I asked to speak with him... but he never got back to me after adding he would once hearing my concerns on my experience. More
I like having my vehicles serviced at the dealership because they have the service where they check everything out and change oil and rotate tires but I’ve feel like I can’t trust that they do all the w because they have the service where they check everything out and change oil and rotate tires but I’ve feel like I can’t trust that they do all the work due to so many times I’ve been and they haven’t done what they supposed to have done. More
No problem getting good service. Always freindly service people. They do what's needed and check for other possible things needing be fixed Always freindly service people. They do what's needed and check for other possible things needing be fixed More
I’ve been dealing with Liberty/Crown Ford ever since I purchased my vehicle from in 2019, doing business with them has come to an end, purchased a new set of tires from them in July within a month a nail purchased my vehicle from in 2019, doing business with them has come to an end, purchased a new set of tires from them in July within a month a nail was in one of my tires, took it back to them was told because I didn’t purchase insurance which I wasn’t told about I’d have to buy a new tire! But Thank You Discount Tires they got me situated and didn’t take long they were very kind and understanding! More
I have depended on Liberty Ford of Fayetteville numerous times with my 2019 Ford Edge. I have continuously rested assure through Prayer that if it was to be fixed, Mr. Travis Holder, would be honest and fra times with my 2019 Ford Edge. I have continuously rested assure through Prayer that if it was to be fixed, Mr. Travis Holder, would be honest and frank about any work to be done. What the outcome may be, I still believe that Mr. JOE AND MR. HOLDER, GAVE IT THERE BEST! I AM GRATEFUL! THANKS ALSO TO THE REPAIR PERSONS' WHO HAS ALWAYS WORKED AND MS. RACHEL'S SMILE AND COURTESY! Thanks, Darneen Basile, Christian by choice! More
We dropped truck off at truck services was told it would be 2 weeks before they looked at it. After 2 weeks we called 2 times a day leaving messages no return calls were made or updates. On 3rd week I went be 2 weeks before they looked at it. After 2 weeks we called 2 times a day leaving messages no return calls were made or updates. On 3rd week I went to location and was told 6 to 8 weeks. We pulled the truck and took to a repair shop. More