Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Liberty Ford of Fayetteville
Fayetteville, NC
259 Reviews
From New and Used Sales to Parts and Service, Liberty Ford of Faytteville Aims to Provide a Truly Stellar Automotive Experience
There are numerous reasons why drivers choose Liberty Ford of Fayetteville. Proudly serving Fayetteville, Fort Liberty, Spring Lake, Lillington and Dunn, our teams of sales advisors, service technicians and financing experts are trained with one focus in mind: addressing each of your needs with the utmost respect, care and attention to detail.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 259 reviews
Verified Customer
September 04, 2023
Terrible service. We’ve had our truck in the shop at liberty Ford since Apr, 2023. Every time I call the superduty shop no one picks up the phone. I’ve left numerous v We’ve had our truck in the shop at liberty Ford since Apr, 2023. Every time I call the superduty shop no one picks up the phone. I’ve left numerous voice mails. If and when someone does call me back, they it will be next week when ready, it never happens. This place has went downhill. I suspect that they don’t want to do warranty work because it’s not as lucrative as paying out of pocket which is shady in my opinion. I’m just being as open and transparent as possible. If you need your truck worked, I repeat do not take it liberty ford!! More
by schnell / Theo
September 01, 2023
Thank you John Sapp and the sale person for helping me to get me what at need at the moment, I am very please with the attention and detail of salesman James he explained everything so well very professio to get me what at need at the moment, I am very please with the attention and detail of salesman James he explained everything so well very professional and patience and same for Mr Sapp for his help as well More
by robritis65
Employees Worked With
September 01, 2023
It is really unacceptable for a two hour oil change. I feel like the dealership was pushing product on me that I did not need. I have a service agreement that they could not find. I told them that when I feel like the dealership was pushing product on me that I did not need. I have a service agreement that they could not find. I told them that when I came in. They did not look for it until it was time for me to check out. So I never got any paperwork on my service. More
by hshaffer65
Employees Worked With
Service department
September 01, 2023
Great customer service always welcoming and kind and completes the task in a timely matter... completes the task in a timely matter... More
by gekniblue
Employees Worked With
Other Employees :
Mark Huggins, Herb Nelson
