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Liberty Ford of Fayetteville
Fayetteville, NC
259 Reviews
From New and Used Sales to Parts and Service, Liberty Ford of Faytteville Aims to Provide a Truly Stellar Automotive Experience
There are numerous reasons why drivers choose Liberty Ford of Fayetteville. Proudly serving Fayetteville, Fort Liberty, Spring Lake, Lillington and Dunn, our teams of sales advisors, service technicians and financing experts are trained with one focus in mind: addressing each of your needs with the utmost respect, care and attention to detail.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 259 reviews
September 06, 2023
no sure this was the worst service I’ve had. I arrived @ 11:40am-4:30pm no one service went in for coolant leak & inspection excuse came from everywhere I need appointment ,plugs were are behind I arrived @ 11:40am-4:30pm no one service went in for coolant leak & inspection excuse came from everywhere I need appointment ,plugs were are behind spoke with management sorry was all he had to offer did get truck inspection More
by RWALTERS325
Verified CustomerEmployees Worked With
September 06, 2023
The next time I cranked my truck up after returning from the dealership my service engine light came back on. This was after an initial diagnosis which cost $800 then a second issue that cost $900. So for a the dealership my service engine light came back on. This was after an initial diagnosis which cost $800 then a second issue that cost $900. So for a small donation to Liberty Ford of over $1900.00 I get to watch my service engine light come back on. I guess I will see you soon which I am sure will cost me plenty. More
by Frank
Employees Worked With
Did not work with anyone listed
September 06, 2023
New ownership socks. Phone personal very rude. U stopped.caring about ur customers. Stopped thinking about customer,all about a dollar now Phone personal very rude. U stopped.caring about ur customers. Stopped thinking about customer,all about a dollar now More
by JohnsonFred718
Employees Worked With
Steve Riddicks was service tech.Very helpful and nice
September 06, 2023
The dealership and staff are God based people and awesome employees and they do a outstanding maintenance service on my vehicle everytime. Amen 🙏... employees and they do a outstanding maintenance service on my vehicle everytime. Amen 🙏... More
by Bobby Mac
Employees Worked With
Steve a 5 star...in customer service
September 06, 2023
I was very disappointed. Ford decided they were going to conduct a state inspection on my vehicle without asking me. And I was charged a fee for it failing. The staff was ver Ford decided they were going to conduct a state inspection on my vehicle without asking me. And I was charged a fee for it failing. The staff was very rude when I came to pick up my vehicle. And the staff working on my vehicle left their trash inside the vehicle. The least they could have done was thrown it away. I will never bring my card back to liberty ford More
by D.DEBORAH9851
Employees Worked With
September 06, 2023
Experience was very great! Literally kept me updated every time. Highly recommended. Mark Huggins was my service advisor and was very professional and couteous. Literally kept me updated every time. Highly recommended. Mark Huggins was my service advisor and was very professional and couteous. More
by Missile558
Employees Worked With
Other Employees :
Mark Huggins, Herb Nelson
