Liberty Ford of Fayetteville

Great customer service. Friendly and knowledgeable about routine maintenance, safety recall and troubleshooting vehicle add-ons. Friendly and knowledgeable about routine maintenance, safety recall and troubleshooting vehicle add-ons. More

Extremely professional and I received great service from Liberty Ford I would definitely recommend you to friends and family. Liberty Ford I would definitely recommend you to friends and family. More

Great service. Bruce was kind and attentive. Patrick was helpful too. I will return due to the wonderful service. Very friendly and welcoming. Bruce was kind and attentive. Patrick was helpful too. I will return due to the wonderful service. Very friendly and welcoming. More

Friendly, great customer service. I would not go anywhere else for my vehicle to be serviced but liberty ford. I would not go anywhere else for my vehicle to be serviced but liberty ford. More

Drop my truck off for a starting issue. They changed the battery. Because it was a non AGM battery. Sad that would caused the starting issue. I told them it was doing it before I changed th They changed the battery. Because it was a non AGM battery. Sad that would caused the starting issue. I told them it was doing it before I changed the battery. They said that was the only thing they could find. I picked the truck up drove it less then 50 miles. Broke down again same issue had it towed in. This time they reprogram the computer. Pick it up drove it less then 40 miles. Broke down again same issues More

Liberty Ford takes care of all of our vehicles. The service team there is top notch. I wouldn’t go anywhere else. The service team there is top notch. I wouldn’t go anywhere else. More

Great staff and the techs always make sure my vehicle is in order before I depart the facility. Thanks! in order before I depart the facility. Thanks! More

Waiting area is nice. TV is always on some boring Western Channel when I'm there. The service guys have great customer service. TV is always on some boring Western Channel when I'm there. The service guys have great customer service. More

Drop my vehicle off at 830 in the morning for an oil change and state inspection. I was called to pick my vehicle up at 230 and only the state inspection was completed. Not to mention that I made an app change and state inspection. I was called to pick my vehicle up at 230 and only the state inspection was completed. Not to mention that I made an appointment for services. This dealership use to be on my top list for services for our trucks but now I’m starting to reconsider. More

Service here was a total joke. From the beginning it was just a total mess. I couldn’t find the correct way to enter the service lot. When I thought I found it and asked the man st From the beginning it was just a total mess. I couldn’t find the correct way to enter the service lot. When I thought I found it and asked the man standing near by his tone and expression came off as annoyed. I had an appointment at 9am but arrived 10mins early to ensure things could begin on time. Check in when ok and after an hour or so I received a text to let me know the name of the guy working on my car and that this was the number to reach for questions. I tried to confirm if this was when they first began work on my car. After another hour, I went to find someone I could talk to. The man said they were 2 hrs behind. At no point during my check in or ever through the process did I get notification of a timeframe. I live and work in Hope Mills, I don’t have all day to sit in a service lounge. When I had originally scheduled the appointment I made it clear that I couldn’t stay more than an hour but I was I’ve zero updates abs had to wait double that. This was a free service and 10000% not worth it at all. I will not be returning. More