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Liberty Ford of Fayetteville
Fayetteville, NC
259 Reviews
From New and Used Sales to Parts and Service, Liberty Ford of Faytteville Aims to Provide a Truly Stellar Automotive Experience
There are numerous reasons why drivers choose Liberty Ford of Fayetteville. Proudly serving Fayetteville, Fort Liberty, Spring Lake, Lillington and Dunn, our teams of sales advisors, service technicians and financing experts are trained with one focus in mind: addressing each of your needs with the utmost respect, care and attention to detail.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 259 reviews
Verified Customer
September 21, 2023
Waited 2 hours and 15 minutes for an oil change. Prices are much higher than with the former owner. This is second time I have filled out this questionnaire!!! It seems most of the former staff is g Prices are much higher than with the former owner. This is second time I have filled out this questionnaire!!! It seems most of the former staff is gone, what a loss for Liberty!!!the sticker on my windshield was wrong. More
by macrumpler
Employees Worked With
I was not in the sales department!!!
September 21, 2023
Grest customer service. Treated me as if i was his only customer and followd up snd keep me informef Treated me as if i was his only customer and followd up snd keep me informef More
by MYNANAISNENE
Employees Worked With
Other Employees :
CURTIS NEWKIRK, Mark Huggins, Herb Nelson
September 19, 2023
Good customer service. However do wish I would have gotten a call about my car without having to call first. However do wish I would have gotten a call about my car without having to call first. More
by ANGELINAMARIE433
Employees Worked With
Other Employees :
Mark Huggins, Herb Nelson
September 18, 2023
Customer service was prompt and efficient and thorough. They definitely went above and beyond. They also discovered recalls that needed to be done to the truck. They definitely went above and beyond. They also discovered recalls that needed to be done to the truck. More
by RONRATLEY
Employees Worked With
Service department (Bruce Lassiter)
September 18, 2023
Typical service was fine. Multiple issues with part owed to me on my car. Was told last Monday they still can’t order it and another Ford location has it and is installing nex Multiple issues with part owed to me on my car. Was told last Monday they still can’t order it and another Ford location has it and is installing next week. They said the part has been available since April. Probably will take my car elsewhere More
by briana.futch
Employees Worked With
Mark Huggins
