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Liberty Ford Vermilion - Service Center

Vermilion, OH

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32 Reviews

32 Reviews of Liberty Ford Vermilion - Service Center

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November 11, 2024

The work I required was done quickly and in a timely fashion, as I’ve found to be the case in dealing with Liberty over the past 40 years. More

by Dave Masters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot the gentleman’s name.
January 29, 2024

Absolute regret using this dealership. Always compare quotes from service, Liberty added $100 to $200 on even the small parts compared to other local dealerships. The diagnostic and repa More

by babs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
GM down
January 07, 2022

Don't ever ever ever go to Liberty Ford!!! I was in a car accident and I had my car taken there. I couldn't drive it the day after I got it back from them. Took it back up there and they had it sitting there More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt, Barry
December 28, 2021

Have leased several cars over the last couple of decades. I use A-plan so price is the same at different dealerships, its the service dept. that keeps me coming back. More

by mtcmiller001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
December 27, 2021

Liberty Ford in Vermilion is the professional automotive service provider that I trust to service my vehicles. More

by Hrfa190
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick and Cassidy
August 10, 2021

My wasn't cleaned very well, still had polishing dust on my handle on the rear door that was really thick plus a white film on my windows. More

by gierlachs5
Recommend Dealer
No
Employees Worked With
JEFF
Aug 11, 2021 -

Liberty Ford Vermilion responded

Hi, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Liberty Ford Vermilion. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. We would appreciate the opportunity to speak with you regarding this matter so we can work towards a resolution. Please contact us at your earliest convenience and we will do our best to make this right. Liberty Ford-Lincoln 440-967-6191

August 10, 2021

Oil change and tire rotation and I was in and out fast, abut 45 minutes. The service personal were great too. I will keep going back when I need my cars werviced. More

by rjmcgill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
May 27, 2021

Friendly,fast,and efficient. Check up and service was done quickly in minimum amount of time. Windows inside were all cleaned and car washed a definite plus. More

by fedoha36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jun 16, 2021 -

Liberty Ford Vermilion responded

Hi, your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe travels!

January 02, 2021

I took My 2010 Mercury Milan in for repairs on the rear bumper, a small dent in passengers front door and I had it detailed out. The rear bumper and door dent looks fantastic. The detailing was nice inside More

by Paul Schweinberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know.
January 02, 2021

I always have my Fusion serviced at the dealer where I purchased it. My 2012 Fusion runs well and I attribute that to the great service and maintenance given at Liberty Ford. Ryon helped me at my most rec More

by Sue F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryon
Jan 05, 2021 -

Liberty Ford Vermilion responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

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