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Liberty Ford Maple Heights - Service Center
Maple Heights, OH
39 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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39 Reviews of Liberty Ford Maple Heights - Service Center
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March 02, 2020
BILL IS THE BEST EVER!!!! GREATEST PLACE EVER!!! WOULD NOT GO ANYWHERE ELSE. I....BEEN GETTING MY CAR SERVICED BY FORD SINCE I GOT MY CAR BUT PRICES ARE VERY HIGH ! GREATEST PLACE EVER!!! WOULD NOT GO ANYWHERE ELSE. I....BEEN GETTING MY CAR SERVICED BY FORD SINCE I GOT MY CAR BUT PRICES ARE VERY HIGH ! More
by ERI1116
Employees Worked With
BILL CLAYPOOL
January 28, 2020
Thank you for a great service experience. All the staff was friendly and knowledgable. It was worrh purchasing full service package. I will do this for all my cars from now on. was friendly and knowledgable. It was worrh purchasing full service package. I will do this for all my cars from now on. More
by lauralew48
Employees Worked With
Not sure
January 27, 2020
This is the 3rd time my Truck has bee kept at least 4days Twice the wrong diagnosis was made I still don’t have my truck because when you don’t stay with your vehicle they don’t fix it even when you have a a Twice the wrong diagnosis was made I still don’t have my truck because when you don’t stay with your vehicle they don’t fix it even when you have a appointment you’re the last vehicle serviced.. and your charged for labor not done and for hours your vehicle is just sitting it’s been 4days now and I still don’t have my Truck More
by reddrob51
Employees Worked With
Mike Chrzan
October 25, 2019
Service Review Bill Claypool is the best! He fully explains what the issue is and gets it fixed in a timely manner. Always come back because of his excellent custom Bill Claypool is the best! He fully explains what the issue is and gets it fixed in a timely manner. Always come back because of his excellent customer service! Been coming here for many years and have referred him to many friends!!! More
by JK13
Employees Worked With
Bill Claypool
August 29, 2019
service review Altenator problem indicated on a routine oil change/inspection/tire rotation service. Altenator failed a week later. Liberty repaired/replaced it in Altenator problem indicated on a routine oil change/inspection/tire rotation service. Altenator failed a week later. Liberty repaired/replaced it in a timely manner. More
by mustangsalvador
Employees Worked With
Gary Slepsky
August 18, 2019
Service review I took my care in for routine maintenance and they di a great job and also explained that my car actually takes two types of oil.Made the car was wash I took my care in for routine maintenance and they di a great job and also explained that my car actually takes two types of oil.Made the car was washed as well and that I was satisfied before I left the dealership. More
by Diane15
Employees Worked With
Do not know their names
May 22, 2019
Great and Thorough Service The Liberty Ford staff is friendly and helpful, and always has my automobile by the time promised. I finally had to have my brakes changed and as pr The Liberty Ford staff is friendly and helpful, and always has my automobile by the time promised. I finally had to have my brakes changed and as promised service was completed timely and I was informed of any discounts available towards my service. I continue to be very satisfied with my experience at Liberty Ford. More
by Damonw305
Employees Worked With
Jenna Cifani
March 17, 2019
Service staff The staff is always Friendly's and service is prompt. John is always upfront about what needs to be done and how to go about doing it. He is knowledge The staff is always Friendly's and service is prompt. John is always upfront about what needs to be done and how to go about doing it. He is knowledgeable and friendly he is my go-to guy at Liberty Ford. More
by Robby
Employees Worked With
John Posey
February 07, 2019
They really care The service team at Liberty Ford Maple Heights are very helpful and friendly. I take my work truck there every month for service and am greeted frien The service team at Liberty Ford Maple Heights are very helpful and friendly. I take my work truck there every month for service and am greeted friendly and professionally. I highly recommend Gary and all the service writers ! Thanks for keeping my F150 in top shape for my job! More
by Jane D
Employees Worked With
Gary
December 12, 2017
Not happy The service department is not good they really don't know what they are doing they almost killed me my kids and other people around me I when there to The service department is not good they really don't know what they are doing they almost killed me my kids and other people around me I when there to have my brakes done and they didn't do they right I had that done in August of 2017 and are still have problems stuff tighten oil on my driveway and in my garage I am scared to drive my car they need some real help and soon before they kill someone and cost they million of dollars More
by Rayjr44
Employees Worked With
Gary
