Liberty Ford Canton
Canton, OH
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Sales staff was great Ron was great cosidering it was very cold snow was flying also made my kids day giving them popcorn wwill be using downtown ford again very cold snow was flying also made my kids day giving them popcorn wwill be using downtown ford again More
This was the first time I was at this dealership in over 10 years. My Lincoln needed recall service, so I took it to downtown Ford. They treated me like I have been doing business there my whole life. Profe 10 years. My Lincoln needed recall service, so I took it to downtown Ford. They treated me like I have been doing business there my whole life. Professional, courteous and the work was done as quick as possible. When I returned to pick my car up, to my pleasant surprise they had washed my car. I will be taking my car for service from now on. I would, and will recommend Downtown Ford to everyone. Michael McCreary. More
The individuals named are body shop employees . The estimate was much lower than the other estimate I obtained . Based on my examination the rear passenger door and other body work looks excellent. The estimate was much lower than the other estimate I obtained . Based on my examination the rear passenger door and other body work looks excellent. The employees are polite and conversations were good. I would return if I need more body work done. My truck door was damaged as a result of another car colliding into it. More
Went to Downtown Ford to "just look". The last thing I said to hubby was "We are not driving out of here with a car today. We are just looking". By the end of the day we are driving out with a F thing I said to hubby was "We are not driving out of here with a car today. We are just looking". By the end of the day we are driving out with a Ford Fusion. No hard pressure sale. Thank you Joel. Other salesmen should use this as an example - the more you pressure the more people are turned off. Once again, thanks Joel for making this a happy experience. More
Staff and Service are top notch. The service department takes great care in getting the job done right the first time. I will definitely return for my service. takes great care in getting the job done right the first time. I will definitely return for my service. More
My new car purchase at Downtown Ford was a great experience. Everyone was helpful and courteous. No pressure. As a first time Downtown Ford customer, they have become my dealer of choice for futu experience. Everyone was helpful and courteous. No pressure. As a first time Downtown Ford customer, they have become my dealer of choice for future new car purchases. More
This was the easiest and most enjoyable experience I have ever had buying a car. Thank you Greg for all the help and making this a great experience! Debbie ever had buying a car. Thank you Greg for all the help and making this a great experience! Debbie More
I have gone to Downtown Ford for years both to buy and mainteance. I have always been treated fairly. Bruce, in the Service Dept., has always taken care of my new vehicles and the older ones I have. I mainteance. I have always been treated fairly. Bruce, in the Service Dept., has always taken care of my new vehicles and the older ones I have. I have a 20 year old Ranger I keep running, and he has even gone out of his way to locate parts for it. I can not say enough good things about this dealership. More
We were looking for a quality new car and a fair trade on our car. Dave Ewing was able to explain and answer all our questions. We love our new Lincoln. our car. Dave Ewing was able to explain and answer all our questions. We love our new Lincoln. More
We went to Downtown Motors to get our car checked out as we were leaving for Florida. We had no intention of buying a car although we had been looking for a new car but was not able to find something we we were leaving for Florida. We had no intention of buying a car although we had been looking for a new car but was not able to find something we really liked. We decided to wait until we got back from Florida in the spring to pursue buying a new car. We had stopped at Downtown Ford some weeks earlier to see if we could find a Lincoln but did not like the cars that we were shown. They were all 2012 models. When we stopped to drop the car off, we met Dave and told him that we were sorry that we were not able to purchase a car from Downtown Motors as we liked dealing with their service department. Dave expressed surprise that we could not find a Lincoln that we liked and showed us the 2013 Lincoln MKT. It had all the features that we were looking for- evidently it had just come in. Dave took us for a test drive and we liked the smooth comfortable ride that we experienced. It was also the right color! We found the information that Dave gave us about the different options for purchasing very helpful . Also we appreciated the prompt and courteous manner in which it was done. Dave made it easy for us to make the buying decision- the price was right and he took care of all the paper work including getting the new license plates sent to us in Florida. If we hadn't met Dave that day, we would probably have driven our old Lincoln to Florida and would not have had the great entertainment that we enjoyed in the new car. Made the trip seem a lot shorter. Dave is to be commended for recognizing and seizing the opportunity to make a sale. We are glad he did. More