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Liberty Ford Brunswick - Service Center
Brunswick, OH
229 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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229 Reviews of Liberty Ford Brunswick - Service Center
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April 15, 2022
Had a rattle coming from the rear compartment that I was unable to find the source of. Spoke to Dan and told him that I was heading out of town the next week and was concerned about the rattle. He got me b unable to find the source of. Spoke to Dan and told him that I was heading out of town the next week and was concerned about the rattle. He got me booked into service the next day and they found that my rear suspension mountings had corroded. On a six year old Ford Edge! They ordered the parts and installed them the next day. Dan as usual kept me fully informed and explained in detail what was needed. More
by Ilikefords
Employees Worked With
Dan Harris
April 05, 2022
Liberty Ford has been the only dealership to service my Edge. They always have a appointment for me even last minute. Extremely helpful service department. Thank you Edge. They always have a appointment for me even last minute. Extremely helpful service department. Thank you More
by lesliew2000
Employees Worked With
Richard
March 11, 2022
The Service Dept at Liberty Ford in Brunswick Ohio is second to none....always outstanding results..very professional and courteous. Cannot say the same for the Sales staff. I gave them 3 shots at buying second to none....always outstanding results..very professional and courteous. Cannot say the same for the Sales staff. I gave them 3 shots at buying a new vehicle between 2017 and 2019...they turned me down twice....both times went to a different Ford dealer and bought brand new vehicles both times the next days. Sales Staff needs to be re evaluated More
by pistol364
Employees Worked With
Nicole
January 18, 2022
Ever since I've owned my first Escape, a 2014, I've taken it to Liberty Ford for all of my service needs. When it came time to upgrade my Escape i went to Liberty to purchase my 2020. Since then, I've come b it to Liberty Ford for all of my service needs. When it came time to upgrade my Escape i went to Liberty to purchase my 2020. Since then, I've come back to have it serviced. Liberty has never let me down when I've needed service work. Vickie in service is my go-to person and does an excellent job. More
by Nxthome1
Employees Worked With
Vickie
December 27, 2021
Everyone of the staff is friendly and helpful. Dan in Everyone of the staff is friendly and helpful. Dan in service recently went out of his way to help me with a problem that I had regarding being hit Everyone of the staff is friendly and helpful. Dan in service recently went out of his way to help me with a problem that I had regarding being hit from behind. He gave me some good advice. This occasion was no different from all the previous ones. My vehicle was serviced promptly and I was on my way. It was a cold day and the hot chocolate machine was malfunctioning. A very nice young man from finance was nearby and said he would fix it. I wandered into the showroom and a bit later he brought me a hot chocolate. That is the kind of thing that they do here. More
by Ilikefords
Employees Worked With
Dan Harris
December 11, 2021
Everyone from the sales person to the service manager and people. I got an oil change, tire rotation on the same day I took my car because the tire pressure was low. A pleasant experience from the day I p people. I got an oil change, tire rotation on the same day I took my car because the tire pressure was low. A pleasant experience from the day I purchased my car. Sam the service manager kept me updated while I waited for my car. More
by zorba
Employees Worked With
Sam Rawashdeh
