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Liberty Ford Brunswick - Service Center

Brunswick, OH

4.3
231 Reviews

231 Reviews of Liberty Ford Brunswick - Service Center

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December 06, 2022

Great communication, timely responses, excellent all the way around. The whole service team was helpful and Nicloe was great to work with. She is my new BFF. More

by johncorral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Dec 12, 2022 -

Liberty Ford Brunswick responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

November 20, 2022

service is great people are jnformative and know the products and service done on a timely basis More

by stank366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
no name
Nov 22, 2022 -

Liberty Ford Brunswick responded

Hi Stank, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 16, 2022

11/3/22 follow up from previous visit to solve problem. they corrected it in a decent timeframe. I was very satisfied with the outcome. More

by karlorient
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor;2844, Techs;F1FZ*9G444*G
Dec 02, 2022 -

Liberty Ford Brunswick responded

Hi Karlorient, we're pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!

November 11, 2022

I worked with service advisor Zachary Lahood. He was knowledgeable, friendly and kept me informed about what was going on with my vehicle. I will use this service dept. again. Dave M. More

by Dave M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Lahood
Nov 16, 2022 -

Liberty Ford Brunswick responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

November 09, 2022

Brunswick's Liberty Ford has been great to work with whether buying a car or having service work done. All have been eager to please and very professional. More

by Benny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Klatka
Nov 18, 2022 -

Liberty Ford Brunswick responded

Hi Benny, we are very happy to have provided you with such a positive experience! It is great to hear our Staff took such great care of you! We hope to see you here again!

October 03, 2022

It would’ve been nice if I’ve been able to get a rental car for the five months that my vehicle was in the shop More

by dpwilliams23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zany from Brunswick and Victoria Estrada from corporate
August 27, 2022

Service was very acceptable. All employees were helpful and friendly. Service finished in a short period of time. More

by Crazy8mn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vickie
Aug 30, 2022 -

Liberty Ford Brunswick responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

August 26, 2022

Friendly service attendants, cater to the needs of the customer. Willing to help and schedule your service walk inns are welcome. More

by paul.faiken1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot remember
July 01, 2022

Always great. And their courtesy driver, Dennis, is a great asset to the company. Very friendly and professional. More

by jmasterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis, do not recall other names
Jul 11, 2022 -

Liberty Ford Brunswick responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

June 11, 2022

The staff was friendly. Prompt service. Appointment made quickly and car was done on time. Problems solved More

by Denalatosky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vickie
Jun 13, 2022 -

Liberty Ford Brunswick responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!