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Liberty Ford Brunswick - Service Center
Brunswick, OH
236 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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236 Reviews of Liberty Ford Brunswick - Service Center
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June 22, 2018
Service Sorry, I have now traded in this 2013 Ford Focus. Way too many problems with clutch assembly. 4 of them in 82000 miles. Always covered by warranty but Sorry, I have now traded in this 2013 Ford Focus. Way too many problems with clutch assembly. 4 of them in 82000 miles. Always covered by warranty but now a wiring harness that wasn't. Probably because engine was taken in & out too many times. Bought a Buick!!! More
by Benedictkathy4
Employees Worked With
Don't remember his name.
June 15, 2018
People you can depend on.... This dealership has all the pieces to the puzzle to make your experience a positive one. With superb customer satisfaction, competitive prices, and pr This dealership has all the pieces to the puzzle to make your experience a positive one. With superb customer satisfaction, competitive prices, and professional employees, you won't go wrong purchasing your vehicle here! More
by Rbancwby1975
Employees Worked With
John in service
May 31, 2018
Liberty = quality & service! I have all of the regular service for my 2014 Ford Edge done at Liberty Brunswick. They are quick to get me an appointment for whatever service my car I have all of the regular service for my 2014 Ford Edge done at Liberty Brunswick. They are quick to get me an appointment for whatever service my car requires, the staff is always courteous & promptly answers my questions. More
by AmysRuby
Employees Worked With
Tom, Nicole, & Jay
May 31, 2018
Great Experience Amazing service dept. wonderful customer service from employees and management. Service manager went above and beyond explaining the work that needed Amazing service dept. wonderful customer service from employees and management. Service manager went above and beyond explaining the work that needed to be completed on my vehicle. She also provided amazing customer service....highly recommend this service department. More
by Smith2323
Employees Worked With
Service dept and a female manager
May 24, 2018
Great service Dan was friendly and very helpful on explaining everything that needed to be done. Always have a good experience at Liberty Ford. Will come back again Dan was friendly and very helpful on explaining everything that needed to be done. Always have a good experience at Liberty Ford. Will come back again! More
by jerry
Employees Worked With
Dan Harris
May 21, 2018
Good service David Badar did a great job selling me my Ford. He took the time with all of the features and got the color I wanted. Nice young man? David Badar did a great job selling me my Ford. He took the time with all of the features and got the color I wanted. Nice young man? More
by Marie
Employees Worked With
David Badar
April 10, 2018
Ripoff Dealer if a rip-off. Flat rate price on replacing third brake light is $115 they charged me $268 plus parts love the screw people over I do not recomm Dealer if a rip-off. Flat rate price on replacing third brake light is $115 they charged me $268 plus parts love the screw people over I do not recommend them to anybody service department is very poor at service they screwed up the rear end on me a while ago to the guy replace the bearings and left some of the pieces in the rear end which took the rest of the rear end out very poor service center do More
by Mike256
Employees Worked With
The employee who worked on my vehicle done a great job it’s unfortunate that the service department had to rip me off
March 21, 2018
Worst Ford dealership in NE Ohio. They don't care about you I don't know how to articulate how disappointed I am with the service at this dealership. Everything from the (extremely) low-ball trade-in offer, th I don't know how to articulate how disappointed I am with the service at this dealership. Everything from the (extremely) low-ball trade-in offer, the inability to diagnose my service issue on a CPO truck I bought from them, to broken promises of follow up phone calls, I don't know where to begin. Hopefully this review will prompt some action and service. I went out of my way (literally, as I live 25 miles from this dealership and pass no less than 3 other competitive dealerships) to give my business to Brunswick and there is no feeling of appreciation whatsoever. I will not be going back. More
by I won't buy a Ford again
Employees Worked With
Any/all of them
March 12, 2018
wderful place to viset very polite.the service person was very helpful.the time of service was very comeplete..the waiting area was verey nice.they helped with the recall. very polite.the service person was very helpful.the time of service was very comeplete..the waiting area was verey nice.they helped with the recall. More
by james watt
Employees Worked With
bill,jay & tom
December 27, 2017
Great Purchased at least 3 vehicles from Liberty, have never had any issues with sales or service. Will tell my feeinds how happy we are with the dealership Purchased at least 3 vehicles from Liberty, have never had any issues with sales or service. Will tell my feeinds how happy we are with the dealership. Just think they should swap around some city names in their commercial to make it flow better . More
by Bob 1958
Employees Worked With
Jay T
