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Liberty Ford Brunswick - Service Center
Brunswick, OH
229 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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229 Reviews of Liberty Ford Brunswick - Service Center
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May 12, 2023
Dropping off the vehicle is like a Nascar pit stop. Pull in, you're out of your vehicle, service writer (Nichole) greeted me and started writing down all the repairs and maintenance issues I wanted com Pull in, you're out of your vehicle, service writer (Nichole) greeted me and started writing down all the repairs and maintenance issues I wanted completed. It took 10 minutes. Painless. More
by Slash65FB
Employees Worked With
Nichole (might be spelled wrong)
April 18, 2023
We love our Salesman Big Mike and the crew at Liberty Ford in Brunswick. They all work as a team so well it makes your experience there the best, every time! If you're in the market for a car I challenge Ford in Brunswick. They all work as a team so well it makes your experience there the best, every time! If you're in the market for a car I challenge you to give Big Mike and crew a shot. You won't be disappointed! More
by DJT
Employees Worked With
Mike E.
December 20, 2022
I will NEVER go back to Liberty Ford. They kept my Mustang for 2 MONTHS. 2 MONTHS and didn't repair it. I took it to Gillingham and had it back in a week completely repaired. DAN at Liber They kept my Mustang for 2 MONTHS. 2 MONTHS and didn't repair it. I took it to Gillingham and had it back in a week completely repaired. DAN at Liberty should be fired. He doesn't return phone calls. If you talk to him he says " I'll have to talk to my boss. He's in a meeting." He's always in a meeting. Never again will I use Liberty. I have purchased at least 6 cars from Liberty and I will never purchase another one. I tell all of the people that I know to stay away from Liberty. As far as I'm concerned, I will purchase all future cars from some other dealer. More
by bpatton7120
Employees Worked With
Dan - service
December 12, 2022
Great service and service department even drove me to the restaurant across the street. I walk with a cane and the street is a 4 lane road that would be dangerous to try and cross. They called when done and restaurant across the street. I walk with a cane and the street is a 4 lane road that would be dangerous to try and cross. They called when done and they picked me up. I really appreciated the extra mile they took for me. Great customer service. The recall was done in a timely manner. More
by ALHIG12349
Employees Worked With
Service department
December 06, 2022
My family and I have purchased six vehicles from Liberty because of Rich Shagovac. His professionalism and personal attention to every detail are just two of the many reasons we continue to use Liberty. because of Rich Shagovac. His professionalism and personal attention to every detail are just two of the many reasons we continue to use Liberty. More
by Fabio
Employees Worked With
Phil, everybody was great.
December 06, 2022
Great communication, timely responses, excellent all the way around. The whole service team was helpful and Nicloe was great to work with. She is my new BFF. way around. The whole service team was helpful and Nicloe was great to work with. She is my new BFF. More
by johncorral
Employees Worked With
Nicole
