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Liberty Ford Brunswick - Service Center
Brunswick, OH
236 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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236 Reviews of Liberty Ford Brunswick - Service Center
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February 14, 2019
2014 Ford Fiesta-Transmission-Remote Key-Power Steering 2014 Fiesta Transmission, remote key and now power steering and only 42M miles on it. You charged over $200 for a key. Never, after two service visi 2014 Fiesta Transmission, remote key and now power steering and only 42M miles on it. You charged over $200 for a key. Never, after two service visits, fixed or gave me any satisfaction on the lousy trans- mission that the was installed in the car, And now, the power steering is not working and you have the nerve to tell me that you will fix it for a little over $1,500. You charged me $150 just to tell me that. Thank you very much! From a retired veteran. More
by Bad Car
Employees Worked With
I don't know
January 27, 2019
Very good Work was done in a timely manner. Service lady offered me a rental car..Very thoughtful. The waiting room is nice.The coffee and cookies are a very ni Work was done in a timely manner. Service lady offered me a rental car..Very thoughtful. The waiting room is nice.The coffee and cookies are a very nice touch. More
by John321
Employees Worked With
Don't know who.worked on.it.
January 16, 2019
Great Service - Friendly - On Time and Complete Again great service / friendly Service. I believe in preventative Maintenance, needed several thing done as I have passed 120,000 miles. All was comp Again great service / friendly Service. I believe in preventative Maintenance, needed several thing done as I have passed 120,000 miles. All was complete on time and complete. Car is running great. The entire team continues to amaze me. AS this service took most of the day, I was driven home and picked up after car was done. More
by EBIII
Employees Worked With
Hillary -
January 14, 2019
excellent crew Good crew doing the best they can with the parts they are gave to install. Parts are shooty but great crew, always friendly, well trained and very cle Good crew doing the best they can with the parts they are gave to install. Parts are shooty but great crew, always friendly, well trained and very clean installs. They are just held back by the parts they are gave to install. More
by ford2012
Employees Worked With
service and machanics
January 10, 2019
Service experiance Service was done quickly and thoroughly. Was notified when the vehicle was ready . Ever person I came in contact with was friendly and professional Th Service was done quickly and thoroughly. Was notified when the vehicle was ready . Ever person I came in contact with was friendly and professional Thank you More
by Waltgolf
Employees Worked With
Graig
December 29, 2018
My service experience We called and got Craig on the phone and he was like an Angel to us. He went way above a writer and worked very hard to get my Axle and tire fixed. He We called and got Craig on the phone and he was like an Angel to us. He went way above a writer and worked very hard to get my Axle and tire fixed. He truly is an asset to Liberty Ford Brunswick. Before this wonderful experience, we would have never come back to Liberty but now you have a customer for life. More
by kreinel
Employees Worked With
Craig
December 23, 2018
Very effiecient & fast service Have been very happy with Liberty Ford from leasing or buying & service on our vehicles. Everyone is very friendly & go out of their way to be accomo Have been very happy with Liberty Ford from leasing or buying & service on our vehicles. Everyone is very friendly & go out of their way to be accomodating & helpful. Woud & have recommended Liberty Ford Brunswick to others. More
by tdklhaury
Employees Worked With
don't recall names
December 20, 2018
you made me happy I had problems and did not know what to do. so I asked the people working there to help me. They came up to me he then started to help me. I have bou I had problems and did not know what to do. so I asked the people working there to help me. They came up to me he then started to help me. I have bought Fords from you when you were Frank White ford. I now use Liberty and will stay with liberty. Thank You Steven Rodano More
by Steven
Employees Worked With
I don't know their names.
December 15, 2018
Was a great experience. Met with the New Service Manager to review preventative maintenance for my car. He set me up with a Service Rep and Maintenance person to work on my c Met with the New Service Manager to review preventative maintenance for my car. He set me up with a Service Rep and Maintenance person to work on my car. We are now sitting up service that needs to be done based on the miles of the car. I am really pleased with the service so far and look forward to the future working with them to maintain my car. More
by EBIII
Employees Worked With
Hillary
December 14, 2018
Great place to have your car service The service department was wonderful to work with and I appreciate the support they provided and the use of the loaner car. I want to thank Craig for The service department was wonderful to work with and I appreciate the support they provided and the use of the loaner car. I want to thank Craig for finding my sunglasses. More
by Bill827
Employees Worked With
Craig
