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Liberty Ford Brunswick - Service Center
Brunswick, OH
231 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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231 Reviews of Liberty Ford Brunswick - Service Center
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March 25, 2019
COULD BE BETTER wife lease a suv..had to bring it back..and lease a escape rear camra does not work..droughtit in..AND STILL DOES NOT WORK wife lease a suv..had to bring it back..and lease a escape rear camra does not work..droughtit in..AND STILL DOES NOT WORK More
by rope
Employees Worked With
NO
March 22, 2019
Mysterious dead battery I went in for an LOF and tire rotate. My truck had no mechanical issues. All the sudden I have a dead, bad battery that was only three years old? I s I went in for an LOF and tire rotate. My truck had no mechanical issues. All the sudden I have a dead, bad battery that was only three years old? I still find this hard to believe. So I purchase a new battery and when I go to start my truck and leave, guess what, the new battery was dead. Coincidence, I still find hard to believe. Something happened in the service bay to cause my battery to short out and not told to me, possibility. Not saying that happened, but I don't buy coincidence. Will I go back to Liberty Ford for future service or purchase, service I haven't decided, purchase, no way. Bad experience with lease with mother-in-law, but that's another story. More
by Steve
Employees Worked With
Bob?
March 14, 2019
Great service Service was quick and efficient, covered under warranty, the only glitch was sync system needed to be reset the next day. The write up person apologiz Service was quick and efficient, covered under warranty, the only glitch was sync system needed to be reset the next day. The write up person apologized and I was on my way quickly. More
by Nxthome1
Employees Worked With
Hillary
February 26, 2019
Fantastic as Usual I have always had a good experience. Staff are Great! Would highly recommend this dealership. I bought two vehicles from them. Great Job Liberty F I have always had a good experience. Staff are Great! Would highly recommend this dealership. I bought two vehicles from them. Great Job Liberty Ford !!!!! More
by Paulyd
Employees Worked With
Jay
February 20, 2019
Great Experience Had an appt to have oil change, they took me right away and finished in a timely manner. They also have a very comfortable waiting area. Had an appt to have oil change, they took me right away and finished in a timely manner. They also have a very comfortable waiting area. More
by Ford Lover
Employees Worked With
Unknown
February 14, 2019
2014 Ford Fiesta-Transmission-Remote Key-Power Steering 2014 Fiesta Transmission, remote key and now power steering and only 42M miles on it. You charged over $200 for a key. Never, after two service visi 2014 Fiesta Transmission, remote key and now power steering and only 42M miles on it. You charged over $200 for a key. Never, after two service visits, fixed or gave me any satisfaction on the lousy trans- mission that the was installed in the car, And now, the power steering is not working and you have the nerve to tell me that you will fix it for a little over $1,500. You charged me $150 just to tell me that. Thank you very much! From a retired veteran. More
by Bad Car
Employees Worked With
I don't know
January 27, 2019
Very good Work was done in a timely manner. Service lady offered me a rental car..Very thoughtful. The waiting room is nice.The coffee and cookies are a very ni Work was done in a timely manner. Service lady offered me a rental car..Very thoughtful. The waiting room is nice.The coffee and cookies are a very nice touch. More
by John321
Employees Worked With
Don't know who.worked on.it.
January 16, 2019
Great Service - Friendly - On Time and Complete Again great service / friendly Service. I believe in preventative Maintenance, needed several thing done as I have passed 120,000 miles. All was comp Again great service / friendly Service. I believe in preventative Maintenance, needed several thing done as I have passed 120,000 miles. All was complete on time and complete. Car is running great. The entire team continues to amaze me. AS this service took most of the day, I was driven home and picked up after car was done. More
by EBIII
Employees Worked With
Hillary -
January 14, 2019
excellent crew Good crew doing the best they can with the parts they are gave to install. Parts are shooty but great crew, always friendly, well trained and very cle Good crew doing the best they can with the parts they are gave to install. Parts are shooty but great crew, always friendly, well trained and very clean installs. They are just held back by the parts they are gave to install. More
by ford2012
Employees Worked With
service and machanics
January 10, 2019
Service experiance Service was done quickly and thoroughly. Was notified when the vehicle was ready . Ever person I came in contact with was friendly and professional Th Service was done quickly and thoroughly. Was notified when the vehicle was ready . Ever person I came in contact with was friendly and professional Thank you More
by Waltgolf
Employees Worked With
Graig
