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Liberty Ford Brunswick - Service Center

Brunswick, OH

4.6
229 Reviews

229 Reviews of Liberty Ford Brunswick - Service Center

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March 14, 2019

Great service Service was quick and efficient, covered under warranty, the only glitch was sync system needed to be reset the next day. The write up person apologiz More

by Nxthome1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hillary
Mar 19, 2019 -

Liberty Ford Brunswick responded

We're so pleased to hear that everything was completed quickly and to your satisfaction! We hope you continue to choose Liberty Ford Brunswick for all your vehicle needs! Take care!

February 26, 2019

Fantastic as Usual I have always had a good experience. Staff are Great! Would highly recommend this dealership. I bought two vehicles from them. Great Job Liberty F More

by Paulyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
February 20, 2019

Great Experience Had an appt to have oil change, they took me right away and finished in a timely manner. They also have a very comfortable waiting area. More

by Ford Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
February 14, 2019

2014 Ford Fiesta-Transmission-Remote Key-Power Steering 2014 Fiesta Transmission, remote key and now power steering and only 42M miles on it. You charged over $200 for a key. Never, after two service visi More

by Bad Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't know
Feb 18, 2019 -

Liberty Ford Brunswick responded

Hello, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. Your comments play a key role in the success of our business so we would like to speak with you in order to resolve this matter. Please give us a call and we will do our best to make this better. We hope to hear from you soon. Rich Shagovac General Manager (330) 225-9141

January 27, 2019

Very good Work was done in a timely manner. Service lady offered me a rental car..Very thoughtful. The waiting room is nice.The coffee and cookies are a very ni More

by John321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know who.worked on.it.
Jan 28, 2019 -

Liberty Ford Brunswick responded

John, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

January 16, 2019

Great Service - Friendly - On Time and Complete Again great service / friendly Service. I believe in preventative Maintenance, needed several thing done as I have passed 120,000 miles. All was comp More

by EBIII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hillary -
January 14, 2019

excellent crew Good crew doing the best they can with the parts they are gave to install. Parts are shooty but great crew, always friendly, well trained and very cle More

by ford2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service and machanics
Jan 18, 2019 -

Liberty Ford Brunswick responded

Hello, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. Please give us a call and we will do our best to make this better. We hope to hear from you soon. Rich Shagovac General Manager (330) 225-9141

January 10, 2019

Service experiance Service was done quickly and thoroughly. Was notified when the vehicle was ready . Ever person I came in contact with was friendly and professional Th More

by Waltgolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graig
December 29, 2018

My service experience We called and got Craig on the phone and he was like an Angel to us. He went way above a writer and worked very hard to get my Axle and tire fixed. He More

by kreinel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig
December 23, 2018

Very effiecient & fast service Have been very happy with Liberty Ford from leasing or buying & service on our vehicles. Everyone is very friendly & go out of their way to be accomo More

by tdklhaury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't recall names
Dec 26, 2018 -

Liberty Ford Brunswick responded

Hello, it is great to read such wonderful comments about your recent experience with us! If there is anything else we can do to assist you, please let us know! Take care!

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