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Liberty Ford Brunswick - Service Center
Brunswick, OH
232 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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232 Reviews of Liberty Ford Brunswick - Service Center
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December 23, 2019
perplexing Service department was friendly but they had problems getting the parts from ford and did not call to let me know, until I called the next day . Had t Service department was friendly but they had problems getting the parts from ford and did not call to let me know, until I called the next day . Had to wait a week before parts came in. I drove truck back to dealer for service only to find out not all the parts came in. I had to wait 2 more days for part that was missing to arrive so they could finish service. Picked truck up from dealer, drove to store 5 minutes away, came out and tried to use remote start and would not work. Went back to dealer, found out that mechanic did not shut hood all the way. Other than that they were GREAT. More
by otmaddad
Employees Worked With
Don't remember
December 15, 2019
The people at Liberty Ford in Brunswick are the best. The Service Department is always honest, fair, friendly and wonderful. Thank you for being awesome! Service Department is always honest, fair, friendly and wonderful. Thank you for being awesome! More
by angelamecgullo
Employees Worked With
Paul
December 03, 2019
The best service team I have ever seen, I have multiple vehicles of other brands and no other service department compares. Keep up the good work... Joe Zkiab vehicles of other brands and no other service department compares. Keep up the good work... Joe Zkiab More
by Josephzkiab
Employees Worked With
All service employees I worked with them.
November 29, 2019
Took service department to fix my F150 2 months to fix my truck!!! I’m absolutely disappointed in this service!!! Service department needs to find employees who know what they are doing to fix vehicles!!!!! truck!!! I’m absolutely disappointed in this service!!! Service department needs to find employees who know what they are doing to fix vehicles!!!!! More
by KLGexcursion6
Employees Worked With
All service department
November 16, 2019
The sevice department is awesome! They get you in and out in the time promised and keep you informed throughout the servicing of your vehicle! Your vehicle is also washed! They get you in and out in the time promised and keep you informed throughout the servicing of your vehicle! Your vehicle is also washed! More
by Dyer, Bill
Employees Worked With
Dan Harris
November 10, 2019
Top notch service Bought a new Escape from Liberty Ford Brunswick. After 17,000 miles, the engine started having issues. My local Ford dealer had an attitude when I too Bought a new Escape from Liberty Ford Brunswick. After 17,000 miles, the engine started having issues. My local Ford dealer had an attitude when I took it there. I scheduled an appointment at Liberty Ford Brunswick where they did the outlined procedure recommended by Ford to troubleshoot the problem. They promptly ordered all parts and replaced the short block. Problem solved first trip! Dan Harris kept in contact throughout the process which is quite involved. More
by Great escape
Employees Worked With
Dan Harris
November 05, 2019
The service department is very courteous professional and willing to resolve my complaint in a timely fashion. The dealership is a dealership that makes you keep on coming back. I have button nine cars from willing to resolve my complaint in a timely fashion. The dealership is a dealership that makes you keep on coming back. I have button nine cars from the same salesman. Keep up the good work More
by Hdjim
Employees Worked With
Dan Harris
October 25, 2019
service Received excellent service from Liberty Ford Brunswick, the work was done to my complete satisfaction and the interaction with the staff was professio Received excellent service from Liberty Ford Brunswick, the work was done to my complete satisfaction and the interaction with the staff was professional and pleasant. More
by Billfromohio
Employees Worked With
Rich Schavac
October 21, 2019
Electrical Had my vehicle towed to dealership, they called me first thing the next morning and had my vehicle fixed the same day. I highly recommend this dealers Had my vehicle towed to dealership, they called me first thing the next morning and had my vehicle fixed the same day. I highly recommend this dealership. More
by Ryaherm
Employees Worked With
Jeff
October 02, 2019
oil change great job and done in a timely manner. all employees were polite and willing to work with me and all other employees in which me and my son ran into w great job and done in a timely manner. all employees were polite and willing to work with me and all other employees in which me and my son ran into were very polite. More
by mjmgreek
Employees Worked With
n/a
