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Liberty Ford Brunswick - Service Center
Brunswick, OH
236 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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236 Reviews of Liberty Ford Brunswick - Service Center
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July 09, 2020
I was greeted promptly by the service representative who was polite and informative. Scheduled service was performed promptly with no issues. Will return in the future. was polite and informative. Scheduled service was performed promptly with no issues. Will return in the future. More
by wsolo129
Employees Worked With
Chelsea Gillen
July 05, 2020
Car inspection We had our car thoroughly inspected because giving to a son. The service dept. told us what needed to be done right away and what to watch for in the We had our car thoroughly inspected because giving to a son. The service dept. told us what needed to be done right away and what to watch for in the future. No pressure to fix anything just recommendations. Highly recommend More
by restok
Employees Worked With
Craig Johnson
July 03, 2020
Easy to deal with and great service The service dept is great. I am always scheduled in a timely manner. I have always treated as though I am the most important person there. When the The service dept is great. I am always scheduled in a timely manner. I have always treated as though I am the most important person there. When the service is complete Iam given a full explanation of the work that was done and the results of the inspection preformed. More
by hofmangj
Employees Worked With
names unknown
June 29, 2020
Good service experience. The people at Liberty have always treated me like a valued customer whether it was for service or buying a car. Prices are fair and they do a great job! always treated me like a valued customer whether it was for service or buying a car. Prices are fair and they do a great job! More
by Dan
Employees Worked With
John
June 19, 2020
My new contact DAN HARRIS I took my Ford Explorer in on June 3rd for an oil change and I had noticed a couple of new noises that just appeared. I told the service person about I took my Ford Explorer in on June 3rd for an oil change and I had noticed a couple of new noises that just appeared. I told the service person about it and when they were done they told me the noise was a brake shield and it was fixed. On June 18th we were out shopping and my air bag alarm showed up on my dash. I called the service department and got Dan Harris. I told him what was going on and he scheduled me for June 19th. When I took the car in and explained the air bag problem, he said it would be taken care of. I also told him about the noises that were still there. He personally went to the service technician and they found that the belt tensioner was bad and the stabilizer ends were also bad. Everything was repaired and replaced thanks to Dan. Now why wasn't the problem taken care of 2 weeks earlier? From now on Dan is my only go to person. He did the job I expected from Liberty but did not get it the last time around. More
by frank
Employees Worked With
Dan Harris
June 04, 2020
Fair pricing, prompt and courteous service. All you can ask for at this time, will definitely use them again. Shop was clean and all safety precautions were taken. ask for at this time, will definitely use them again. Shop was clean and all safety precautions were taken. More
by poseyjohn
Employees Worked With
John C. Posey
May 17, 2020
excellent, attentive service !! #1 Clean dealership #2 Friendly, competent employees #3 All service needs completed #4 Fair pricing #5 Car pickup and delivery- seamless #1 Clean dealership #2 Friendly, competent employees #3 All service needs completed #4 Fair pricing #5 Car pickup and delivery- seamless Extremely satisfied !! Will return in the future More
by lberry
Employees Worked With
Paul Wid
May 05, 2020
review of service for 2019 Ford Escape always a friendly atmosphere. Prompt and courteous. Smiling at all times. Love the service there. Bought a new car there in 2019 and will always g always a friendly atmosphere. Prompt and courteous. Smiling at all times. Love the service there. Bought a new car there in 2019 and will always go there for service. More
by richmich76
Employees Worked With
Cannot remember names at this time
May 05, 2020
Excellent Service! Very friendly and professional service! Work was completed quickly. I was able to drop the car off the same day that I called. They ordered the part Very friendly and professional service! Work was completed quickly. I was able to drop the car off the same day that I called. They ordered the part that day, and completed the work the next morning. Would definitely recommend them. More
by Dave
Employees Worked With
Service Dept
May 04, 2020
Service Advisor Zak I took my Ford F-150 in for a fluid leak. The service advisor was Zachary LaHood. He was polite, courteous and really took an interest in my problem I took my Ford F-150 in for a fluid leak. The service advisor was Zachary LaHood. He was polite, courteous and really took an interest in my problem. He called me to confirm what the service department found and what the remedy would be. He updated me on the part order and when the vehicle would be completed. He did a fantastic and thorough job. I would recommend Zak for any customer who wanted to be treated like they were important when walking into Liberty Ford. Great job Zak! More
by Dr. G
Employees Worked With
Zachary Lahood, John
