Liberty Ford Brunswick - Service Center

Worst Ford dealer around. Use your vehicles hood as a desk and work bench with no protection and scratch the hood and won’t make it right, the general manager is a arguing hot Use your vehicles hood as a desk and work bench with no protection and scratch the hood and won’t make it right, the general manager is a arguing hot head. More

I made an appointment and brought my classic car in for both a low coolant light being on and to have a multi-point inspection done. After several unanswered e-mails and calls over an 11-day period I fina both a low coolant light being on and to have a multi-point inspection done. After several unanswered e-mails and calls over an 11-day period I final made contact with the service tech who indicated the need for a temp sensor. When I came in to pick up my car, I paid the invoice including the cost of the temp sensor. To my surprise the car had dirty handprints on the inside door pulls and footprints on the front carpet along with bird droppings on the carpet in the back. Interestingly enough the service tech had told me he had kept it covered as I had asked, saying he did so as they were having some issues with bird droppings. After a few weeks of waiting for the part, I called to check on it and was told it was not ordered; even though I had paid for it. Ultimately, I did receive the part, installed it without issue and the light remained on. I reached out to let the service tech know that the part did not fix the issue, and again after a few unanswered e-mails and calls, he finally responded back and asked I bring the car back. I responded with a written explanation of concern along with a picture showing a stripped wiring harness (apparently done by a squirrel or the like during storage) running right over the original temp sensor prior to replacement being installed. I went on to say that clearly this is a visible issue but there was no mention of it in the inspection report and I couldn’t help but wonder if anyone even looked at the temp sensor as this literally ran right over the top of it and would have been seen an noted. I never heard from him again. Nothing. More

They are all great people to work with the service department depart department and when purchasing a new vehicle department depart department and when purchasing a new vehicle More

Good, friendly, caring car dealer. Great sales team and service team. I would highly recommend this company. Great sales team and service team. I would highly recommend this company. More

Took my vehicle in to Brunswick Ford for an oil change and. told them my tire was always showing low pressure after filling it with air. Another car place could not find what was wrong, but they found a and. told them my tire was always showing low pressure after filling it with air. Another car place could not find what was wrong, but they found a nail in the side of the tire. They needed to get the replacement tire a far distance away and gave me a rental vehicle to go home till the tire was received. Service was excellent. More

We always come here for our cars. Great sales team and service team. On my last oil change I was offered pick up and delivery service at no additional charge, which worked out grea Great sales team and service team. On my last oil change I was offered pick up and delivery service at no additional charge, which worked out great! Our family will continue to use Liberty Ford and recommend them to our friends and family! More

Booked my oil change on line. Nichole took good care of me when I arrived and when the car was ready. Service department is always efficient and friendly. Nichole took good care of me when I arrived and when the car was ready. Service department is always efficient and friendly. More

My car was NOT repaired correctly, took it back to no satisfaction. Staff was unprofessional and uncaring about resolving the issue. I felt that the service department at Liberty Ford in Brunswick did no satisfaction. Staff was unprofessional and uncaring about resolving the issue. I felt that the service department at Liberty Ford in Brunswick did not care about this safety issue at all. More

Have used the service department many times. They are very helpful and professional. We will continue using the service department. They are very helpful and professional. We will continue using the service department. More

Fair, on time, informative and easy to make appointments. Have come here for service and sales many, many times. Have come here for service and sales many, many times. More