Liberty Ford Brunswick | Page 41

Disappointed I purchased my Escape on 5-4-19 three days later I’m calling the service department for service for my new car and it lived in the Liberty ford servic I purchased my Escape on 5-4-19 three days later I’m calling the service department for service for my new car and it lived in the Liberty ford service department more then I got to drive it when I took it in for service they wouldn’t write it up for why it was there they never put down the truth I was taking it in service because the Escape had a rattle underneath Nicole the service manager was the one taking care of me and I don’t know why she wouldn’t write down the right service claim was it because she was unable to find my problem she wrote down that there was a rattle in the side mirror that was wrong my Escape went in for the same problem to the service department for like five or more times it was for the rattle in the Escape I finally had to contact Ford Motor to help me get my Escape taken care of I have to say since I purchased it I drove that Escape a total of 2 weeks now mine you it is now July and my Escape is still in service I have drove the dealerships cars more then the one I purchased I feel that Liberty Ford put me though a lot of stress and aggravation being it was a new vehicle and only a week old when it went into service and they couldn’t find the problem you think they would of offered me another new vehicle well If it wasn’t for Ford Motor company my Escape would probably still would be in service and they probably would of give it back to me the same way I took it in they kept saying they don’t hear a rattle I am so glad I called Ford Motor company for I got to pick up my car on 7-17-19 and so far my Escape is fine it took Ford Motor company to get on them and to stay on them until it was fixed right More

Great people and great service We bought both our cars there. One in 2012 and one in 2017. Both cars have been great and we have had all our service done there and it has been won We bought both our cars there. One in 2012 and one in 2017. Both cars have been great and we have had all our service done there and it has been wonderful. Our cars have been great and the sales and service staff is fantastic. More

Outstanding The staff at Liberty Ford did an outstanding job in getting me my 2019 Ford Fiesta from the general manager, sales consultants, finance mgr. Liberty w The staff at Liberty Ford did an outstanding job in getting me my 2019 Ford Fiesta from the general manager, sales consultants, finance mgr. Liberty went beyond the "extra" mile to close the deal. Liberty is very customer "oriented", and it shows by the staff "thanking" the customer for their businessr. I have purchased as well as leased from Liberty in the past and was always treated with respect. I will always recommend Liberty to anyone. Also, their Service Department staff is also outstanding, whether it be a question over the phone or resolving a issue face to face. Staff is polite, helpful. Liberty Ford is a dealership that certainly earns your respect. More

Love this dealership The GM Rich and our salesman Haider Were wonderful to work with, We were dealing with an insurance claim and they were so patience and understanding, The GM Rich and our salesman Haider Were wonderful to work with, We were dealing with an insurance claim and they were so patience and understanding, and made sure we got the truck we wanted. More