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Liberty Ford Brunswick

Brunswick, OH

4.8
609 Reviews
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3101 Center Road

Brunswick, OH

44212

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Showing 609 reviews

May 12, 2020

Through this ridiculous pandemic we are all going through Liberty Ford Brunswick has been clean ,courteous and very accommodating to our needs as they always have. More

by ed.somerfield
Recommend Dealer
Yes
Employees Worked With
Service Department Employees
May 05, 2020

review of service for 2019 Ford Escape always a friendly atmosphere. Prompt and courteous. Smiling at all times. Love the service there. Bought a new car there in 2019 and will always g More

by richmich76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot remember names at this time
May 06, 2020 -

Liberty Ford Brunswick responded

Hi Richmich, thank you for your kind words and congratulations on your new vehicle! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

May 05, 2020

The only reason for 4 not 5 stars was I was not offered any sort of warranty but was told if anything major happened they would take care of it. Hopefully that won’t be the case More

by Chris
Recommend Dealer
Yes
Employees Worked With
Randy hudack
May 07, 2020 -

Liberty Ford Brunswick responded

Chris, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

May 05, 2020

Excellent Service! Very friendly and professional service! Work was completed quickly. I was able to drop the car off the same day that I called. They ordered the part More

by Dave
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Dept
May 07, 2020 -

Liberty Ford Brunswick responded

Dave, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 04, 2020

Service Advisor Zak I took my Ford F-150 in for a fluid leak. The service advisor was Zachary LaHood. He was polite, courteous and really took an interest in my problem More

by Dr. G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Lahood, John
May 05, 2020 -

Liberty Ford Brunswick responded

Dr. G, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 05, 2020 -

Liberty Ford Brunswick responded

Dr. G, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 02, 2020

The service was very efficient and done in a timely manner. The vehicle was returned fully cleaned. Was greeted upon arrive by your service agent. More

by lddbeers
Recommend Dealer
Yes
Employees Worked With
don't know
May 05, 2020 -

Liberty Ford Brunswick responded

Lddbeers, we're pleased to hear everything was completed to your satisfaction! At Liberty Ford Brunswick, we value our customers and we look forward to seeing you on your next visit. Take care!

May 05, 2020 -

Liberty Ford Brunswick responded

Lddbeers, we're pleased to hear everything was completed to your satisfaction! At Liberty Ford Brunswick, we value our customers and we look forward to seeing you on your next visit. Take care!

May 01, 2020

Fast service. They checked for other services I requested. Other services that I thought I needed, they checked and I didn't have enough miles after the last tire rotation. Saved me money, that's always a goo More

by oldcowboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember
April 26, 2020

Helpful and professional Service was very helpful keeping me informed regarding pickup, scheduling in the repairs, ordering parts, and returning the vehicle. Since this was a More

by jpkerr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig
Apr 27, 2020 -

Liberty Ford Brunswick responded

We appreciate your feedback of our staff's outstanding service! Your satisfaction means a lot to us, and we truly appreciate you choosing Liberty Ford Brunswick for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

April 22, 2020

Took care of the issue promptly without any problems. 100% satisfied. Customer care had a car ready for me when I dropped my truck. easy More

by Jmor0349
Recommend Dealer
Yes
Employees Worked With
Paul
April 01, 2020

I just sold my Mercury but Liberty treated me and my car very well over the years that I owned it. Very satisfied!! Would definitely recommend! More

by billie
Recommend Dealer
Yes
Employees Worked With
Don't remember - sorry!
Apr 02, 2020 -

Liberty Ford Brunswick responded

Billie, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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