Liberty Ford Brunswick
Brunswick, OH
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Car inspection We had our car thoroughly inspected because giving to a son. The service dept. told us what needed to be done right away and what to watch for in the We had our car thoroughly inspected because giving to a son. The service dept. told us what needed to be done right away and what to watch for in the future. No pressure to fix anything just recommendations. Highly recommend More
Easy to deal with and great service The service dept is great. I am always scheduled in a timely manner. I have always treated as though I am the most important person there. When the The service dept is great. I am always scheduled in a timely manner. I have always treated as though I am the most important person there. When the service is complete Iam given a full explanation of the work that was done and the results of the inspection preformed. More
Good service experience. The people at Liberty have always treated me like a valued customer whether it was for service or buying a car. Prices are fair and they do a great job! always treated me like a valued customer whether it was for service or buying a car. Prices are fair and they do a great job! More
My new contact DAN HARRIS I took my Ford Explorer in on June 3rd for an oil change and I had noticed a couple of new noises that just appeared. I told the service person about I took my Ford Explorer in on June 3rd for an oil change and I had noticed a couple of new noises that just appeared. I told the service person about it and when they were done they told me the noise was a brake shield and it was fixed. On June 18th we were out shopping and my air bag alarm showed up on my dash. I called the service department and got Dan Harris. I told him what was going on and he scheduled me for June 19th. When I took the car in and explained the air bag problem, he said it would be taken care of. I also told him about the noises that were still there. He personally went to the service technician and they found that the belt tensioner was bad and the stabilizer ends were also bad. Everything was repaired and replaced thanks to Dan. Now why wasn't the problem taken care of 2 weeks earlier? From now on Dan is my only go to person. He did the job I expected from Liberty but did not get it the last time around. More
Excellent!! Manager, salesman and finance manger were all great! I have dealt with Rich on several vehicles at Liberty. Always great to work with. Great service great! I have dealt with Rich on several vehicles at Liberty. Always great to work with. Great service More
I was very impressed with the manager and his associate. They worked with me to get the deal I needed at the monthly payment necessary in these difficult times. This is the second vehicle I've bought from t They worked with me to get the deal I needed at the monthly payment necessary in these difficult times. This is the second vehicle I've bought from them and hope to continue that great relationship in future sales. Thank you for skillfully choosing the right person for the job. God bless stay safe and healthy More
Fair pricing, prompt and courteous service. All you can ask for at this time, will definitely use them again. Shop was clean and all safety precautions were taken. ask for at this time, will definitely use them again. Shop was clean and all safety precautions were taken. More
I have been a liberty ford customer for 25 years inwhich i purchased and services my ford products. I gave me outstanding and enlighten approach to the process of sales and serves that helped determination i purchased and services my ford products. I gave me outstanding and enlighten approach to the process of sales and serves that helped determination and selections of my new vehicle. More
first truck - great value initially viewed very clean used vehicle when it first came in and thought it was a very good deal. The truck went through the service department and initially viewed very clean used vehicle when it first came in and thought it was a very good deal. The truck went through the service department and they replaced the tires, ball joints and did normal maintenance. I am very happy with the truck and will make sure I return for all the service appt's after the great treatment I received. More
excellent, attentive service !! #1 Clean dealership #2 Friendly, competent employees #3 All service needs completed #4 Fair pricing #5 Car pickup and delivery- seamless #1 Clean dealership #2 Friendly, competent employees #3 All service needs completed #4 Fair pricing #5 Car pickup and delivery- seamless Extremely satisfied !! Will return in the future More