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Liberty Ford Brunswick
Brunswick, OH
610 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 610 reviews
April 18, 2021
I was thrilled when Zach was able to squeeze my Ford Escape in for a service call - within an hour. Not only was the team able to diagnose the problem, but they fixed it without overcharging me - and t Escape in for a service call - within an hour. Not only was the team able to diagnose the problem, but they fixed it without overcharging me - and threw in a complimentary car wash to boot! Nothing but good things to say about my first experience with Liberty Ford. This will certainly not be my last visit. More
by Janet
Employees Worked With
Zach
April 16, 2021
Vicki was my service write up associate. I've dealt with her on a couple of occasions and have been extremely satisfied. She help me understand the Ford Pass program and how I could use the points I accumul her on a couple of occasions and have been extremely satisfied. She help me understand the Ford Pass program and how I could use the points I accumulated to purchase an accessory for my Escape. She has taken care of all my small warranty issues with care and compassion. Sghe is an asset to the service department. More
by Nxthome1
Employees Worked With
Vicki
April 12, 2021
The service writer would not call corporate for my warranty I had to call them. And it took me a month and a half working with corporate to get it covered warranty I had to call them. And it took me a month and a half working with corporate to get it covered More
by Ken
Employees Worked With
Forgot name
March 19, 2021
Who ever changes the oil the cove underneath the Kia Sorento had broken bolts and loose bolts cover was flapping under the Kia Sorento it should have been taken care of ! Sorento had broken bolts and loose bolts cover was flapping under the Kia Sorento it should have been taken care of ! More
by tmadison159
Employees Worked With
Tyler Coventry
March 19, 2021
From having a car transferred to Brunswick to coming in on his day off, Phil Klatka always accomadates.I always come see Phil first when making a purchase. LIBERTY Makes it HAPPEN 👍👍 on his day off, Phil Klatka always accomadates.I always come see Phil first when making a purchase. LIBERTY Makes it HAPPEN 👍👍 More
by msklenka
Employees Worked With
Phil Klatka
March 16, 2021
Job reasonably done well. I vsmr in having already identified car as a “candidate,” but salesperson didn’t take advantage of this work to more promptly get me into the car purchased. identified car as a “candidate,” but salesperson didn’t take advantage of this work to more promptly get me into the car purchased. More
by jimrboyer
Employees Worked With
Dave Baisden
March 13, 2021
had a great experience with salesman Randy on trade of my truck for a escape. very nice guy and very good at his job. have bought multiple vehicles from this dealer, truck for a escape. very nice guy and very good at his job. have bought multiple vehicles from this dealer, More
by kidgalahad
Employees Worked With
randy
February 15, 2021
This dealership is awesome I bought a few cars from there the people are very friendly and knowledgeable and have given me great deals each time I dealt with them would highly recommend Liberty Ford and Brun the people are very friendly and knowledgeable and have given me great deals each time I dealt with them would highly recommend Liberty Ford and Brunswick More
by Franchinoken
Employees Worked With
Dan from service
December 26, 2020
Took Edge in for an early morning oil change. Woke up in some discomfort from my IBS. Asked Victoria if she could get out of there as soon as possible due to by discomfort. She came through for me and I was some discomfort from my IBS. Asked Victoria if she could get out of there as soon as possible due to by discomfort. She came through for me and I was done in thirty minutes. I always appreciate there friendliness and efficiency. Plus their service prices are reasonable when repairs are required. I also appreciate that they take the Covid precautions seriously. More
by Ilikefords
Employees Worked With
Victoria W.
