Liberty Ford Aurora
Aurora, OH
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Best dealesrhip Tiffani and Don got me the car of my dreams. They were helpful and never high pressured me. I bought mt 2010 Escape at Liberty and have had nothing Tiffani and Don got me the car of my dreams. They were helpful and never high pressured me. I bought mt 2010 Escape at Liberty and have had nothing but the best service and care you can get. Both my buying experience and service experience have been the best with Liberty Ford. Highly recommend this dealership. Thank you Don and Tiffani ! More
best dealer ever Brian Hocevar mad leasing my new Escape fast and easy recommend Liberty Ford Solon and Brian for all your sales needs. Thanks Brian for all your help. Brian Hocevar mad leasing my new Escape fast and easy recommend Liberty Ford Solon and Brian for all your sales needs. Thanks Brian for all your help. More
Amazing Experience My experience with Liberty Ford Solon has been the best one yet!! I worked with Stephen Rhodes who was patient and very informative with me. For the f My experience with Liberty Ford Solon has been the best one yet!! I worked with Stephen Rhodes who was patient and very informative with me. For the first time I felt like I was not only buying a vehicle, but learning the process and the right way to do it! He made sure he got me into something I would LOVE and that was affordable. He didn't waste any time, he didn't push me into anything I didn't want, and got me into exactly what I asked for! FAST! I also worked with Scott Geller who provided me with details about my new lease. He was very informative and made sure I understood everything. Both very nice guys, who knew what they were doing. Quality work and got it done fast! With my situation I was very surprised the could do it! I'm still in shock but so happy! The entire staff was very nice, informative, and made me feel welcome. Thank you everyone for my NEW 2016 FORD FUSION!!! More
Surprising customer service with special touches I was recently in the market for a new lease and I'm not a person who generally pays much attention to what's happening in the car market. So when I I was recently in the market for a new lease and I'm not a person who generally pays much attention to what's happening in the car market. So when I started asking around, several people suggested I take a look at what Ford has going on. Liberty Ford is in my town, so I headed down one Saturday. Holly helped me test drive an Escape and a Fusion. First of all, wow! Ford products have really evolved from the last time I shopped cars. I fell in love with the Fusion and Holly helped me understand all the various options until we settled on the right car. With an infant at home, hanging around at a car dealership for hours on end isn't really feasible; Holly helped me get around that as well so I could take care of my family. She really couldn't have done much more to make the process easy for me. At the dealership, she introduced me to multiple others working there, and they were all just as friendly and she is. Financing and paperwork - easy as pie. The facility isn't as sparkly and flashy as others I've been in, but don't let that fool you. The surprises didn't end after I got my car. Free car washes, hello?! Plates waiting for me at the dealership within a week. Not long after that, a package in the mail containing a calendar from the dealership with a picture of me and my awesome new car. What a great touch! Details matter, and I'm a person with high standards. "Above and beyond" is an appropriate description of the service I got here. Well done! More
The best sales experence I went to liberty ford in search of a larger truck than I had. My sales girl, Holly, not only went over and above to find me the truck I needed, gave I went to liberty ford in search of a larger truck than I had. My sales girl, Holly, not only went over and above to find me the truck I needed, gave me honest answers and straight up service. Liberty also offered me more for my trade in that really helped me on the bottom line. If you're looking for an honest, hard working sales person, Hollys the girl. More
Lindsay E-Steve Rhodes Steve is truthful, honest and very patient. This is my second time coming back and I wouldn't go anywhere else but to Liberty Ford - Solon where he is Steve is truthful, honest and very patient. This is my second time coming back and I wouldn't go anywhere else but to Liberty Ford - Solon where he is! He makes you feel like family ! More
Total Trust Fantastic experience with my beloved Golden Retriever at my side, for moral support!! Went to 'only' check out the Ford Escape, with plans to visit ot Fantastic experience with my beloved Golden Retriever at my side, for moral support!! Went to 'only' check out the Ford Escape, with plans to visit other dealerships. Ended the day with trading my 2009 Honda SUV in for a new, and fabulous, Escape. All because of the trust I had, and the outstanding reputation of Liberty Ford, in Solon. Great way to begin 2016! More
Very good experience with this dealership and its people!! Thanks to everyone that made my visit a great one. Traded a 2011 Explorer on a 2016 Explorer. Had my 3 Year old son with me and most everyone there Thanks to everyone that made my visit a great one. Traded a 2011 Explorer on a 2016 Explorer. Had my 3 Year old son with me and most everyone there treated him warmly. I would go there again without hesitation. More
It took a lot of work, but finally I'm a very picky person and know what I want. After finding 5 different trucks I wanted to find out they all just sold, Matt was able to find the next I'm a very picky person and know what I want. After finding 5 different trucks I wanted to find out they all just sold, Matt was able to find the next best thing. I love the truck he found and the color is growing on me. Tara convinced me that I should get a ford and am glad she did. She took care of the paperwork and all the questions I had. Even after all signing, she still helps any way she can. Steve is very knowledgeable about the trucks and showed me everything I needed to know inside and out. I also appreciate the work Tony did on the front end. Overall everything is great. More
Great Sale Price, Great Service The Service Dept. is exceptional. Took my Ford Explorer for warranty work . (second time) and the work was done as promised. Called me to let me know The Service Dept. is exceptional. Took my Ford Explorer for warranty work . (second time) and the work was done as promised. Called me to let me know is was ready for pick-up. Explained the work done. The Service Manager, Pat Clarke, as well as John Krock III & Don Lincoln , are the best! Scheduling is a pleasure and they always get the job done when promised. Also, my Sales Rep at Liberty, Stephen Rhodes is one of the Best Sales People I have dealt with since I have been buying Fords for over 30-years. Anthony De Franco More