Liberty Ford Aurora

New 2017 Ford Fusion Titanium Purchase We have made several new vehicle purchases from a Liberty Ford company. Our salesman, Painge Khant, went above and beyond what most salesman would do We have made several new vehicle purchases from a Liberty Ford company. Our salesman, Painge Khant, went above and beyond what most salesman would do for a customer. He was able to help us get all the answers that we're needed to make our purchase run smoothly. I would not hesitate to rely on Painge Khant to make any future purchase.....and, will highly recommend him & the Liberty team to others. More

Brian in service is unprofessional The service advisor Brian is horrible and does not know how to talk to customers. Last week my battery went dead. I had a couple of problems with my 2 The service advisor Brian is horrible and does not know how to talk to customers. Last week my battery went dead. I had a couple of problems with my 2017 Ford fusion before which is not even a year old. The last time i had a problem, Brian gave me his card and told me to call him anytime I have a problem with my car. Maybe he did that all for show cause the service manager was in the room with him. So I call up Brian and told him that my battery went dead and I had to get it jumped. He listen to me and said that he could check out my car for me so we schedule an appointment. When i get there I told him that the day my battery had died, I had my radio on for a hour. He than start talking to me like a kid and tell me that I caused the battery to die. I said ok but I had other battery problems with my car and he say rudely that it was a long time ago. So he just standing there like he is waiting for me to leave. I ask him if he's going to look at my car. He say sarcastically that I'm going to tell you the same thing. I'm still under warranty and wanted to make sure everything in my car was ok. In have that right to have my car looked at by a Ford Services. All he had to do was have someone checkout my car like he scheduled me. If everything was ok, than I'm happy. I know he wouldn't talk to me that way if I was a man. The sales manager is no better. When he was selling me the car, he was so nice and friendly. When you tell him problems going on with your car he doesn't want to hear it and will cut you off. I will never purchase a car or have my car service at Liberty Ford Solon More

I love my new Ford Escape/ Thank You Liberty Ford in Solon! I had a wonderful experience buying my new car from Liberty Ford. Everyone at this dealership cares about the customer experience! I was treated great I had a wonderful experience buying my new car from Liberty Ford. Everyone at this dealership cares about the customer experience! I was treated great and they made it a very easy process. I can't thank Painge Khant enough for his excellent customer service. he was a great salesmen! More

New Ford Escape It was time to buy a new Ford Escape. I would recommend Liberty Ford Solon very highly. Ed Roberts was very helpful in making the process go smoothl It was time to buy a new Ford Escape. I would recommend Liberty Ford Solon very highly. Ed Roberts was very helpful in making the process go smoothly. More

Great service by all. Great service by sales rep and manager. Willing to work with you to find best deal.was in and out buying a new vehicle in less then 2 hrs. Great service by sales rep and manager. Willing to work with you to find best deal.was in and out buying a new vehicle in less then 2 hrs. More

Great dealership! Ed Roberts was very friendly & made the car buying process very easy! I would definitely purchase a vehicle from Liberty Ford Solon again! Ed Roberts was very friendly & made the car buying process very easy! I would definitely purchase a vehicle from Liberty Ford Solon again! More

Great!! "Golffish" made it very easy and friendly for me to buy a new car.I would do it again!!! The following was great he called me to make sure I was happy "Golffish" made it very easy and friendly for me to buy a new car.I would do it again!!! The following was great he called me to make sure I was happy with the purchase. More

Great dealership! This is the 3rd vehicle I've purchased from Liberty Ford and Tiffani. Every buying experience has been great and Tiffani is so nice to deal with. Th This is the 3rd vehicle I've purchased from Liberty Ford and Tiffani. Every buying experience has been great and Tiffani is so nice to deal with. The entire process with Liberty is not the usual overwhelming process I've had with previous dealers. I will always reach out to Tiffani for my future vehicle purchases! More

We bought my sons first car there Very courteous and helpful. I liked the way the kept in communication without being pushy. I also liked that they are a local dealer for me. I plan to Very courteous and helpful. I liked the way the kept in communication without being pushy. I also liked that they are a local dealer for me. I plan to go back. More

BAIT AND SWITCH - FRAUD DEALER Bait and switch dealer. Found great deal online. Called and "Greg" said he would hold it for me. Drove to dealer. Nobody could find "Greg". Nobod Bait and switch dealer. Found great deal online. Called and "Greg" said he would hold it for me. Drove to dealer. Nobody could find "Greg". Nobody could find the car either. Had more expensive models to show me, though. Story changed several times. Very untrustworthy employees. No knowledge of vehicles selling. All about getting bigger commission check. There are better places to buy a car from. Stay away from these scammers. They will lie to your face. More