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Liberty Dodge Chrysler Jeep - Service Center

Pataskala, OH

4.9
173 Reviews

173 Reviews of Liberty Dodge Chrysler Jeep - Service Center

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March 30, 2021

The Serivice department is great they are very accommodating and easy to deal with! They are the main reason why we are still with the dealership. More

by Jordan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex and Buddy
Apr 05, 2021 -

Liberty Chrysler Jeep Dodge RAM responded

Thank you for the great review about our service department, Jordan! We will be sure to thank the team for providing you with such a positive experience.

March 25, 2021

had a great service experience. Mark was very professional and took his time making sure I understood everything. I will make sure to Refer every one to visit the service dep at Liberty. Thank yo More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MARK
Mar 26, 2021 -

Liberty Chrysler Jeep Dodge RAM responded

Thank you for reaching out and leaving us such great feedback, Mary! We're proud to have such an amazing, professional team and to hear how they provided you with excellent service. Thank you for referring Liberty Chrysler Jeep Dodge RAM!

March 16, 2021

Absolutely terrible. Drove 45 min to an hour away and was scheduled to look at a 2018 Ram 1500, that was Black, With side step and bed liner . Got there and began looking around. I located the truck I was sc More

by grossryan24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve
Mar 19, 2021 -

Liberty Chrysler Jeep Dodge RAM responded

Thank you very much for taking the time to review our business. Your input and the feedback from all of our customers are vitally important to us and we always want our customer expectations to be met. If you would reach out to us directly at (740) 964-3900, we would like to learn more about the situation so we can investigate further. In the meantime, we have notified the manager to avoid this happening in the future. Thank you.

March 13, 2021

Service department is terrible ( Mark to be specific) his attitude is terrible and cocky mentality needs to go. I’ll never be back here. I’ll take the drive to Matthews or Weekly next time that’s for sure More

by Sportsdad1990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark service
Mar 16, 2021 -

Liberty Chrysler Jeep Dodge RAM responded

We are sorry to hear about your negative experience. That is not the level of service we aspire to, and we would like to speak with you directly to gather more details. Please contact us by calling (740) 964-3900 and requesting our manager. Thank you.

March 04, 2021

Very pleasant staff, the service department is very "female friendly" and I didn't feel intimidated at all by them. My car computers and batteries were updated with no issues. More

by speckyjo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William who checked me in and the gentleman who worked on my car
Mar 15, 2021 -

Liberty Chrysler Jeep Dodge RAM responded

Thanks for the honest feedback and high rating! We want all of our customers to feel comfortable working with us, and we're glad to see that you had that experience.

February 25, 2021

Great service. Got me in and out in a timely manner. Friendly and explained everything to me. Very professional and inviting atmosphere. Look forward to doing more business with them More

by gwnuck96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Hafler, Allison Hanna
Mar 15, 2021 -

Liberty Chrysler Jeep Dodge RAM responded

Thank you for the excellent review! We're happy to hear that our team members provided great service, in a timely manner. We look forward to working with you again!

February 02, 2021

Just 3 because there’s always an issue setting up my appt & they didn’t perform the car wash after service was completed on my car and I even requested More

by ylsv83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Hafler, Allison Hanna
Mar 16, 2021 -

Liberty Chrysler Jeep Dodge RAM responded

We're sorry to hear about your experience, and we appreciate you reaching out to us so we can investigate and improve our processes. If you would like to follow up with us on this matter, feel free to call us at (740) 964-3900. Thank you.

December 20, 2020

Very helpful and always polite. Mark is always very good at explaining everything, the service being done, time it will take. Thank you as always. More

by Michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Jan 25, 2021 -

Liberty Chrysler Jeep Dodge RAM responded

Thank you for taking the time to tell us about the service you had, Michelle! Good communication is essential, and we're pleased to hear that our team communicated well with you.

December 17, 2020

AGAIN, awesome as always!Service department hand down AGAIN, awesome as always! Service department hand down the best the Columbus surrounding areas! The service area never let's me or my family down. More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Hafler, Allison Hanna
Jan 25, 2021 -

Liberty Chrysler Jeep Dodge RAM responded

We appreciate your kind words about our amazing service team! Thank you for choosing Liberty Chrysler Jeep Dodge RAM!

December 12, 2020

The Best staff that I have ever had the pleasure of dealing with, very professional and they make you feel good about having them service your vehicle More

by darnoc1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Hafler, Allison Hanna
Jan 25, 2021 -

Liberty Chrysler Jeep Dodge RAM responded

That's exactly what we hope to hear! Thank you for the review!

Jan 26, 2021 -

darnoc1960 responded

darnoc1960@att.net is my email address

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