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Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
201 Reviews

201 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

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August 29, 2024

I felt my car was well cared for because of the communication I received from the service adviser and from Franco in the detailing department More

by AGT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco in detailing
Aug 30, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for choosing Liberty Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad that Franco was able to help, and we hope to see you again!

August 29, 2024

Diagnosed my Jeep’s noise quickly, communicated the necessary repairs, and completed them within the estimated time. More

by stevewelhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fee
Aug 30, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department, Steve! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 28, 2024

Brendan was very helpful and very respectful… excellent service and friendly… He deserves an employee of the week or month. More

by walton_yadao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan
Aug 28, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for choosing Liberty Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad Brendan was able to help, and we hope to see you again!

August 28, 2024

Outstanding personal attention for our salesman Arturo extreme considerate and well informed . It was an out standing experience More

by TINDER
Recommend Dealer
Yes
Employees Worked With
Arturo Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your thoughts on working with Arturo and our team. We're glad to hear we delivered such a great experience!

August 28, 2024

Had another issue a couple days after getting my car serviced. Brendan not only got me in without an appt but had my car back to me the same day. More

by akabigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan in Service
Aug 28, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Chrysler Dodge Jeep Ram.

August 28, 2024

They were knowledgeable and extremely helpful. Dan Magana was great to work with and will use him again in the future. More

by KOZA.KEVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daijon Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you, Kevin! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Chrysler Dodge Jeep Ram.

August 27, 2024

Went there for a simple oil change and added on a fuel treatment. Arrived there 30 min prior to opening and was second in line. Finally got word that my truck was complete 2.5 hours later. Found out they More

by tom.sniegowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gino
Aug 30, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention, Tom, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

August 27, 2024

Everything done on top and as promised. Car looked good and communication was great as always. More

by deckrote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Greenlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. Chris and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Chrysler Dodge Jeep Ram.

August 27, 2024

The service was prompt and the service people were friendly and helpful. They reviewed the Ram and recommended other services that is needed More

by wsitton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fee
Aug 27, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

August 26, 2024

No issues with vehicle service. All was handled well. Plan to come back for future service. More

by p-richards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Aug 26, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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