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Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
510 Reviews

510 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

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December 12, 2024

Quick and prompt service. Very helpful with all questions that were brought up about my car. More

by mrw.blue77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Acker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Chrysler Dodge Jeep Ram to be a positive one. Please don't hesitate to reach out if you need anything else.

December 11, 2024

Found problem and fixed. The customer service of the reps was good. Thx so much More

by sueskeet1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Dec 11, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you, Sue, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 11, 2024

The staff at Liberty were extremely helpful and accommodating. Mario and the sales rep were very diligent and wasted able to to make my purchase a smooth transaction. More

by ADMIN50
Recommend Dealer
Yes
Employees Worked With
Mario Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armi Matienzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! We are so glad that Mario had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Chrysler Dodge Jeep Ram to be a positive one. Please don't hesitate to reach out if you need anything else.

December 10, 2024

Professional group of people that want to see you in your new car. Great buying experience. Thank you guys. More

by ACONNER1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian, James
Dec 10, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Chrysler Dodge Jeep Ram to be a positive one. Please don't hesitate to reach out if you need anything else.

December 09, 2024

I was told upon arrival that they oil change and inspection will take 45 minutes. I came back after an hour and a half and had to wait another half hour. My battery was not tested. My car was not wa More

by TJF8867
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom
Dec 10, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We understand your concerns regarding the service time and the issues with the oil change and inspection at Liberty Chrysler Dodge Jeep Ram. Your feedback about the battery test and the discrepancy with your previous service records is valuable to us. We strive to meet our customers' expectations and would appreciate the opportunity to address your concerns further. Please feel free to contact us directly, so we can work towards a resolution. Thank you again for your feedback. Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

December 09, 2024

I love my new Subaru Crosstrek. Joey was a huge help in sorting out the best deal for me! More

by jmhenshaw58
Recommend Dealer
Yes
Employees Worked With
Armi Matienzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Torcha
Dec 10, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your business and this review. We're happy to hear Joey and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 09, 2024

The oil change went well. I appreciate getting my car washed when I bring my car in for service work. More

by gfreddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Raia
Dec 09, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing about your experience with Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

December 09, 2024

Very good! Thank you. All service in the dealership is good! Thanks to Justin Mounce. More

by MIM552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mounce
Dec 09, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Justin and our team, and we look forward to working with you again.

December 08, 2024

Very trustworthy! Justen is the best! Always pleasant and polite! I like seeing the videos they have now to keep you updated. More

by Lynette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justen Mouce
Dec 09, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Lynette, Thanks for sharing your thoughts about your experience working with Justen here at Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

December 08, 2024

Excellent service. Quick and easy drop off, great loaner provided, and smooth pick up process. Great communication and customer service. More

by Lula08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mounce, cashier Kyra
Dec 09, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Lula, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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