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Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
664 Reviews

664 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

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August 14, 2024

Michael in Service department was able to diagnose and have repaired same day even though we did not have a scheduled appointment. More

by EL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael - service advisor
August 14, 2024

In for an oil change, out in about an hour which is what I expected. More

by wfdfire42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan
August 13, 2024

They did a great job on my Jeep I liked the video they showed me More

by CLIFFORDYOUNG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden
August 13, 2024

Sincere thanks to Messrs. Michael and Dan Magana for their excellent customer service that they always give me. Your generous kindness and willingness to help me, make me feel More

by Sebastiano Vargas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael
August 12, 2024

Best dealership and best service center in Lake County. I have bought cars and had them serviced here for more than 25 years. More

by dianewoodin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Spriggs in service center
August 12, 2024

Franco and Jeff from the body shop did an incredible job detailing my car. It looks as good as new! People at Liberty Auto City are friendly professionals who provide excellent service. More

by EW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Perchak
August 12, 2024

Brian Spriggs is the best service employee I have ever worked with! My family owns 4 Jeep's and I would never take it to anyone else mostly based on Brian and the service and follow-up he provides. More

by brett.kroner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Spriggs
August 12, 2024

Service was quick. Prices discussed prior to service. Everything went smoothly for my routine oil change. More

by kristenbrehmer00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unk
August 12, 2024

I scheduled my appointment for service along with the paint bubbling issue to be looked at. I had a loaner also scheduled since the inspection for paint will take time and i had some important work to ta More

by benoraj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department.
Aug 30, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We understand that your appointment at Liberty Chrysler Dodge Jeep Ram did not go as planned, and the situation with the loaner and tire issue must have been very frustrating. We appreciate your feedback and take your concerns seriously. Please consider reaching out to us directly, as we would like to address this further and ensure that your future visits are more organized and satisfactory. Your satisfaction is important to us, and we look forward to the opportunity to make things right. Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

August 12, 2024

This dealership does a great job and servicemen are always courteous. Very clean clean facility. More

by boozy38
Workmanship
Recommend Dealer
Yes
Employees Worked With
Servuce team
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