Liberty Chrysler Dodge Jeep Ram - Service Center
Libertyville, IL
200 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center
Brendan is a nice service advisor. He is nice and communicates well with his customer. Overall, I am satisfied with the service. Excellent job! He is nice and communicates well with his customer. Overall, I am satisfied with the service. Excellent job! More
Great customer service provide by the entire Liberty Dodge staff specially my sells man Dan. Dodge staff specially my sells man Dan. More
I had a phenomenal experience with both Nico and Brian this week for service on both my Renegade and my Wrangler. Both Service Advisors were extremely professional, attentive to my needs, and kept me abr this week for service on both my Renegade and my Wrangler. Both Service Advisors were extremely professional, attentive to my needs, and kept me abreast of the status of repairs. This type of service is why I have been a customer of Libertyville Jeep for the past seven years. Thanks Nico and Brian for your unrelenting professionalism and customer service! More
Works was performed on time and everything great. Even had a tight time frame and they still came through. Even had a tight time frame and they still came through. More
My appointment was rescheduled from 10am to 8am and no loaner cars were avaliable. I had to sit at the dealership while the repairs were done. The tech said he didn't know if the 500 dollar would fix it a loaner cars were avaliable. I had to sit at the dealership while the repairs were done. The tech said he didn't know if the 500 dollar would fix it and I would not be credited if i had to have the issue re evaluated. Not happy with my experience. More likely to go to local shop for future repairs. More
Screwed up my loaner and didn't have one available when I dropped off my vehicle. Brendan went above and beyond trying to get one but nothing was available. I did get one later in the day when my vehicle h dropped off my vehicle. Brendan went above and beyond trying to get one but nothing was available. I did get one later in the day when my vehicle had to stay. Took longer to diagnose than expected but it got done. Good communications all along. More
I have purchased four vehicles from this dealership over the years and have had all of the service work done there. I have been very happy with them. Brendan is especially friendly and helpful. the years and have had all of the service work done there. I have been very happy with them. Brendan is especially friendly and helpful. More
I always have a great experiencwe with the service department. Brian was a pleasure to work with during my last visit. department. Brian was a pleasure to work with during my last visit. More