Back

Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
200 Reviews

200 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

Sort by
September 09, 2024

Brendan is a nice service advisor. He is nice and communicates well with his customer. Overall, I am satisfied with the service. Excellent job! More

by Melvin Labro
Recommend Dealer
Yes
Employees Worked With
Brendan
Sep 09, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Melvin, Thanks for sharing your thoughts about your experience with Liberty Chrysler Dodge Jeep Ram. Brendan and our team appreciate your business and hope to see you again soon!

September 08, 2024

Great customer service provide by the entire Liberty Dodge staff specially my sells man Dan. More

by LUISELOPEZ1015
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, Luis! We appreciate you taking the time to leave this wonderful feedback for Dan and the rest of our team.

September 08, 2024

I had a phenomenal experience with both Nico and Brian this week for service on both my Renegade and my Wrangler. Both Service Advisors were extremely professional, attentive to my needs, and kept me abr More

by kris.nekvinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico and Brian. Service Dept
Sep 09, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you, Kris! We'll pass along your compliments to Nico and Brian. We appreciate your loyal business and look forward to helping you with any questions or future vehicle needs! Thanks for choosing Liberty Chrysler Dodge Jeep Ram.

September 08, 2024

Works was performed on time and everything great. Even had a tight time frame and they still came through. More

by deckrote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Greenlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for choosing Liberty Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help in a timely manner, and we hope to see you again!

September 07, 2024

Everyone at Liberty is pretty easygoing, no nonsense. Will continue to service there as long as I won a Jeep More

by akabigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan in Service
Sep 08, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Chrysler Dodge Jeep Ram!

September 07, 2024

My appointment was rescheduled from 10am to 8am and no loaner cars were avaliable. I had to sit at the dealership while the repairs were done. The tech said he didn't know if the 500 dollar would fix it a More

by arnie.franks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know tech name
Sep 09, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

We're sorry to hear about your experience, Arnie, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

September 07, 2024

Screwed up my loaner and didn't have one available when I dropped off my vehicle. Brendan went above and beyond trying to get one but nothing was available. I did get one later in the day when my vehicle h More

by KWMEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan
Sep 08, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we Brendan delivered such a great experience!

September 06, 2024

I have purchased four vehicles from this dealership over the years and have had all of the service work done there. I have been very happy with them. Brendan is especially friendly and helpful. More

by skaczmaryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Quigley
Sep 06, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come!

September 06, 2024

I always have a great experiencwe with the service department. Brian was a pleasure to work with during my last visit. More

by leahy.john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armi Matienzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Acker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

It's great to hear that we were able to help you out, John. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Chrysler Dodge Jeep Ram!

September 06, 2024

Grateful they were able to take care of three issues during my quick visit. Prompt and friendly. More

by shoeles2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in Service
Sep 08, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for choosing Liberty Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

...
5
...