Liberty Chrysler Dodge Jeep Ram - Service Center
Libertyville, IL
710 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center
We picked up our brand new 2024 Jeep Overland last Monday, Oct. 14, 2024. When we got home, we discovered several small dents and numerous scratches on the right front fender. We never would have acce Monday, Oct. 14, 2024. When we got home, we discovered several small dents and numerous scratches on the right front fender. We never would have accepted the car had we seen these defects before driving home. I am very disappointed that these defects weren't discovered and identified by the dealer before we picked up the car. Once we discovered the defects, we immediately took the car back. Much to my disappointment, we were informed that the earliest a loaner car would be available is Wednesday, October 30, and that repairs would start on Thursday, October 31 and require several days. To summarize, we paid for a brand-new car and what we are getting stuck with is a car that had been damaged before we took delivery. Accordingly, we are VERY dissatisfied! More
The service department were great. I waited for my car and it was ready within the hour as promised. I feel very comfortable taking my car there and will continue to do so I waited for my car and it was ready within the hour as promised. I feel very comfortable taking my car there and will continue to do so More
The service advisor was excellent explaining his procedure and explaining what happened with the lug nut I was disappointed that the air in my tires was not checked and adjusted procedure and explaining what happened with the lug nut I was disappointed that the air in my tires was not checked and adjusted More
John very friendly and helpful. Give him a raise….Lol Had some visits there in the past and was not happy with service but this time it went brilliantly! Give him a raise….Lol Had some visits there in the past and was not happy with service but this time it went brilliantly! More
Been with this dealership for over 10 years. All cars purchased there. All service done there. The staff is great. The service mangers are the best in the business. Especially Brian! All cars purchased there. All service done there. The staff is great. The service mangers are the best in the business. Especially Brian! More
Always great service and a great past and present personal business relationship would recommend this dealership personal business relationship would recommend this dealership More
I have always had great luck at Liberty Auto Subaru and continue to come back for service on my Forester. I appreciate that they are up front about repair costs and wait time. I live in Florida as well and continue to come back for service on my Forester. I appreciate that they are up front about repair costs and wait time. I live in Florida as well and the service is much better at Liberty! Thank you! More