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Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
710 Reviews

710 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

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October 28, 2024

Doors opened at 7:30am, Custemer service people were courteous and professional! Finally, car was left cleaned. More

by tanaka.tpe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Oct 28, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 28, 2024

Very courteous. Parts manager was extremely helpful. I have trusted Liberty City Jeep service for over 20 years. More

by smarsh05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikko
Oct 28, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for choosing Liberty Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 28, 2024

I was impressed with the video of my oil change. It was a great idea More

by DSPONHOLTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Friello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 28, 2024

We made an appointment 2 weeks ago. When we brought our Jeep into the dealership, was told that they will look at it within the next 2 - 3 days. Why make an appointment if they do More

by mtpawl38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Oct 29, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Agata Notter Customer Relations Manager Direct: 224-475-7104 agata@libertyautocity.com

October 28, 2024

Wasn't going to review but I must have received 10 notifications to do this. So my oil change and tire rotation went fine except that one of the tire valve covers wasn't put back. Lol my only criticis More

by DJISFAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Oct 28, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 28, 2024

Easy appointment scheduling and work was completed quickly. Very comfortable waiting area with access to outlets so I could work while waiting. More

by jmschmit3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Kochen
Oct 28, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 28, 2024

Got my vehicle looked at with out an appointment-Thanks for squeezing me in today More

by brennerk
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 28, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 26, 2024

Justin took very good care of me and got my issue fixed quickly. I appreciated access to a loaner so that I can get to work and home while my car was being repaired. More

by sandybino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin -Service Writer
Oct 27, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your thoughts on working with Justin. We're glad to hear he delivered such a great experience!

October 25, 2024

Tom was so efficient and so nice. He updated me and was very kind thanks More

by joelrich18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Oct 25, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Joel, It's great to hear that Tom was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Chrysler Dodge Jeep Ram!

October 25, 2024

Have had my car serviced here. They are great. Fixed all issues with my vehicle in a timely manner. Great communication and they are honest. Highly recommend. More

by OSKAR61990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
Oct 25, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Chrysler Dodge Jeep Ram to be a positive one. Please don't hesitate to reach out if you need anything else.

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