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Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
513 Reviews

513 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

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August 28, 2024

They were knowledgeable and extremely helpful. Dan Magana was great to work with and will use him again in the future. More

by KOZA.KEVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daijon Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you, Kevin! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Chrysler Dodge Jeep Ram.

August 28, 2024

Outstanding personal attention for our salesman Arturo extreme considerate and well informed . It was an out standing experience More

by TINDER
Recommend Dealer
Yes
Employees Worked With
Arturo Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your thoughts on working with Arturo and our team. We're glad to hear we delivered such a great experience!

August 27, 2024

Everything done on top and as promised. Car looked good and communication was great as always. More

by deckrote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Greenlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. Chris and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Chrysler Dodge Jeep Ram.

August 27, 2024

Went there for a simple oil change and added on a fuel treatment. Arrived there 30 min prior to opening and was second in line. Finally got word that my truck was complete 2.5 hours later. Found out they More

by tom.sniegowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gino
Aug 30, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention, Tom, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

August 27, 2024

The service was prompt and the service people were friendly and helpful. They reviewed the Ram and recommended other services that is needed More

by wsitton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fee
Aug 27, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

August 26, 2024

No issues with vehicle service. All was handled well. Plan to come back for future service. More

by p-richards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Aug 26, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 26, 2024

The video sent on issues and what to repair was outstanding. I also like approvals on line. More

by phitaunu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 26, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 26, 2024

As usual very promp, curteous, informed me of nessary manufacturers services comng due and costs, also comfirmed how long thing would typically take to complete. Washed car. Makes taking car of your car More

by jacquijohnsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaetano
Aug 26, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Hi, Jacqui! Thank you for choosing Liberty Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 25, 2024

The service was great Steve was helpful ! My car runs good again! And I got car wash thanks to Dan ! More

by gingerz313
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve in service
Aug 26, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

August 25, 2024

Car wash should be done automatically. Not asked when I get there to pickup. Everything else was good. More

by marc46
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 26, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Marc, feel free to contact us at your convenience.

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