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Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
506 Reviews

506 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

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December 23, 2024

I brought my Outback in for an oil change. Everyone was very helpful and kind. More

by BNASSHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Norehand, Elmer Hansen
Dec 23, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 23, 2024

I have always received prompt, courteous treatment and have been given reasonable options for fixing any of the problems More

by bensonelectricinc
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Repair department
Dec 23, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come!

December 22, 2024

As always, a pleasant experience getting my regular maintenance done. Very thorough and customer service tech was very polite. More

by MBEEMAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Norehad
Dec 22, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 22, 2024

Justin Mounce does a great job addressing all my service needs. He keeps me informed and updated throughout the process and recommends service that is needed and truthfully lets me know what can wait for a More

by CRAIGLEPKOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mounce
Dec 23, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your business and this review, Craig. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 22, 2024

Austin and his team did a great job making the car buying process quick, fair, and easy. I will recommend them to anyone. More

by Jared G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daijon Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin
Dec 22, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

We are very happy Austin provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 21, 2024

They were very helpful and guided our lease of two vehicles while being respectful of our needs. More

by ALK756
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Friello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin
Dec 22, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 21, 2024

Repair was done correctly. Was kept in loop regarding progress. Was given a nice loaner More

by martyrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony in service department
Dec 22, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Chrysler Dodge Jeep Ram.

December 21, 2024

Liberty Auto is simply the best car dealer and service center I have ever dealt with. They are customer focused and very honest. A pleasure to do business with. More

by BILL.NASSHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elmer Hansen
Dec 22, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Chrysler Dodge Jeep Ram. We look forward to having you as one of our valued customers for many more years to come!

December 20, 2024

I would like to thank Brian for his prompt action on my Jeep and the necessary repairs made. More

by fazetti51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian ( service writer )
Dec 20, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for choosing Liberty Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad Brian was able to help, and we hope to see you again!

December 20, 2024

Everyone I spoke to was kind and caring. It felt like my family helping me. More

by ODONNELA
Recommend Dealer
Yes
Employees Worked With
Zaia Kostantine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Burnett Finance Manager
Dec 20, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Chrysler Dodge Jeep Ram to be a positive one. Please don't hesitate to reach out if you need anything else.

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