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Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
514 Reviews
Call Service Center (847) 362-5099

514 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

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September 15, 2024

Libertyville Jeep is easy to deal with from buying my new Jeep to getting my first maintenance service. More

by BOKALDERS1680
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 14, 2024

Great service. Tom our service manager was very efficient , knowledgeable and helpful with our service needs. A real plus for Liberty Subaru. More

by SPINNERRUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom was my only contact and clerk in service department
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Sep 15, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for the kind words for Tom and our service department! We look forward to sharing your compliments with our team, and don't hesitate to let us know if we can be of further assistance.

September 14, 2024

Service was excellent and will definitely recommend Liberty Subaru service. Justine Mounce did a good job on explaining what’s the status of my car. More

by jaime.jocson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine Mounce - Service Dept
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Sep 15, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Justine met your expectations. Thank you for choosing Liberty Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come!

September 14, 2024

Awesome service! ! They were helpful every step of the way during the time my car was there. More

by GUSMAN911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Sep 15, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for choosing Liberty Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 14, 2024

Long wait time; quoted approximately ~1. 5 hour wait time took 4 hours. Unnecessarily long. More

by kimko32
Recommend Dealer
Yes
Employees Worked With
Tony and Tim were great; the employees doing the work were didn’t prioritize work appropriately.
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Sep 15, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

September 14, 2024

Service personnel were professional, helpful, and courteous. Kept me informed regarding progress on the work. Vehicle was ready when promised. More

by ctrela1143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fee
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Sep 15, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 14, 2024

I appreciate the speed of the service and the excellent communication I felt the service department did an excellent job and the detail department was honest and diligent with their work More

by AGT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco
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Sep 15, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come!

September 14, 2024

I like the use of video to explain work being done to my car and status of tires and brakes More

by mgissing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony in service
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Sep 15, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Chrysler Dodge Jeep Ram.

September 14, 2024

Great people and a very pleasant car buying experience! Love the service as well; they gave me a great tutorial on tha car. More

by ALEKSANDRA_CHOJECKA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Acker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Robbins
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Sep 15, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Liberty Chrysler Dodge Jeep Ram. We appreciate your business, Aleksandra, and hope to see you again soon!

September 13, 2024

Brendan Quigley was amazing, followed up with me every day letting me know the process of what was happening. More

by MAYEVANS1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Quigley
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Sep 13, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you, May! We'll pass along your kind words to Brendan. We appreciate your business and look forward to helping you with any questions or future vehicle needs!

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