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Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
659 Reviews
Call Service Center (847) 362-5099

659 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

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November 08, 2024

While service is good, was told it would take hour to hour and a half, it actually took over two hours. Texted a status request, but received no answer. More

by paulettedev
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Nov 11, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Paulette, and look forward to your next visit.

November 08, 2024

Great dealership and service. Happy with the communication and quality service and work they do each time. More

by sdschue777
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Nov 11, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

November 08, 2024

Justin provided excellent service-quick and efficient--I have nothing more to say say say More

by MURPH912000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Nov 11, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come!

November 07, 2024

The process was quick and easy. Pretty self explanatory when doing business with the dealership. More

by FAMILYFIRSTCLA
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Acker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Hernandez, Armi Matienzo, Daijon Davis
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Nov 08, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We’re glad to hear that your experience with Liberty Chrysler Dodge Jeep Ram was quick and easy. We strive to make the process as seamless as possible for our customers. We look forward to assisting you again in the future! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

November 07, 2024

I was told 1. 5 hours and was there for 3 hours which if I would have known I would of dropped vehicle off and come back to pick-up. People were friendly , but I sh More

by smstefani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Nov 08, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We appreciate you taking the time to share your experience with us. At Liberty Chrysler Dodge Jeep Ram, we strive to provide clear communication regarding service times, and we understand how important that is. Your comments about the delay will help us improve our processes moving forward. Please feel free to reach out to us directly if you would like to discuss this further. We hope to serve you better next time! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

November 07, 2024

Excellent customer service on my 2006 Tribeca, including the offer of a loaner vehicle while carrying was in the shop. More

by LPHWJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley and Justin in service
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Nov 08, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We're thrilled to hear you had an excellent experience with our customer service at Liberty Chrysler Dodge Jeep Ram while servicing your 2006 Tribeca. Offering a loaner vehicle is our way of ensuring our customers stay on the go. We appreciate your feedback and hope to see you again soon for any future needs! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

November 07, 2024

I was kept aware of the progress and even watched the video of them reviewing my car. More

by JLFLYNN1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Goch
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Nov 08, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're delighted to hear that you felt informed throughout the process and enjoyed the car review video. At Liberty Chrysler Dodge Jeep Ram, we strive to provide transparency and support for our customers. We look forward to seeing you again soon! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

November 07, 2024

Service Department is Great. The Service Managers and Mechanics are Great, I wouldn't take my car to any other dealership in the Area. More

by dmclean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Nov 08, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with our service department at Liberty Chrysler Dodge Jeep Ram. Our team works hard to provide excellent service, and it’s great to know that you wouldn’t choose any other dealership. We look forward to serving you again in the future! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

November 07, 2024

The dealership is closest to my house. I bought a jeep wrangler from them in the late 80’s More

by rsproul91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in service
Report | Print
Nov 08, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We appreciate you choosing Liberty Chrysler Dodge Jeep Ram. It's great to hear about your history with us and your Jeep Wrangler from the late 80s! If you have any questions or need assistance, feel free to reach out. We look forward to seeing you again! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

November 06, 2024

I give Liberty a good rating I am definitely satisfied with the work that was completed on my vehicle. More

by astrong526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fee
Report | Print
Nov 07, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

It's great to hear that Steve was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Chrysler Dodge Jeep Ram!

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