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Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
516 Reviews
Call Service Center (847) 362-5099

516 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

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October 05, 2024

Service was fast and done very well. They checked out the whole car and sent a video More

by Glenn L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Acker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Chrysler Dodge Jeep Ram.

October 04, 2024

they are the best, quick to react, and excellent on follow up. Would not bring my Grand Wagoneer anywhere else. More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Grayt in service is excellent
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Oct 05, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review, Chris! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Chrysler Dodge Jeep Ram to be a positive one. Please don't hesitate to reach out if you need anything else.

October 04, 2024

Very good only thing was name was misspelled on our additional coverage and now I am having difficulty getting it changed - the salesman was informed at time of purchase but apparently never changed it More

by BARTLEY2206
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zaia Kostantine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. Please don't hesitate to reach out if you need any further assistance!

October 04, 2024

They are GREAT, Re sponsive, cooperative & Fair on Pricing. Enjoyable to work with & they delivery when & what they promise More

by Shaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Greenlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Dusek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 04, 2024

Extremely friendly and thorough. They explained the situation and came up with a solution.Very satisfied More

by JAYANNCHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 05, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 04, 2024

Always so good to work with. Great communication, quick response time and they do a great job explaining what’s going on. More

by wer4persins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fee in service
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Oct 05, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Chrysler Dodge Jeep Ram.

October 04, 2024

Quality customer service Experieced auto workers coustry to all customers respect will alway's be confident in the service given highly recommened. More

by naulinejohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden Liberty Jeep Center Libertyville,Ill
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Oct 05, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Chrysler Dodge Jeep Ram.

October 04, 2024

Have always been happy with the people I interact with and the work performed and why I continue to keep coming back More

by dpbiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Spriggs
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Oct 05, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing about your experience with Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

October 03, 2024

The service was performed quickly and the staff was very polite and helpful. Great service More

by vmadams1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Oct 03, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

October 03, 2024

I paid over 400 dollars for an a/c recharge. Unfortunately there was an issue with the evaporator. There was no discount or reimbursement for the recharge. This was poorly explained the first ti More

by arnie.franks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know...service team
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Oct 04, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Arnie, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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