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Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
515 Reviews
Call Service Center (847) 362-5099

515 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

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October 07, 2024

Great service department but I wish I wasn’t waiting 3 hours for an update on my car. More

by jptink21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Oct 08, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Chrysler Dodge Jeep Ram.

October 07, 2024

Polite, friendly and sincere. Service. Great follow up. Thank you for having a loaner available. More

by P_HAPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hallam
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Oct 08, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Chrysler Dodge Jeep Ram.

October 07, 2024

Got my oil change on my 23 Gladiator. Brendan was great and professional. The oil change was done in a timely manner. No complaints. More

by jjakupovic79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Gentry
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Liberty Chrysler Dodge Jeep Ram. Brendan and our service team appreciate your business and hope to see you again soon!

October 06, 2024

Brendan did a great job handling checking into my service contract to see if I have prepaid oil changes remaining. Also he was able to look into any corrosion. More

by gpaelmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Quigley
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Oct 06, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 06, 2024

Very helpful and courteous customer rep - Alex Rios! Service time was less than anticipated, too. More

by FSKOCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rios, service dept
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Oct 06, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for choosing Liberty Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 06, 2024

Brian always delivers on the highest quality service. Always. The video walkthrough is informative and straightforward. Great new addition. More

by Anthony K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brain Spriggs
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Oct 08, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Anthony, Thanks for sharing about your experience with Liberty Chrysler Dodge Jeep Ram. Brian and our team appreciate your business and hope to see you again soon!

October 05, 2024

Always excellent service. Turn around time was a little longer, 2 days instead of 1 day, but I did ask them to recheck an issue. More

by windowin4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve at service desk
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Oct 06, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

October 05, 2024

Steve fee is great and the reason we use liberty. Great communication and service. Look forward to next visit More

by mmekaelian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve fee
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Oct 06, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

It's great to hear that Steve was so hlpful. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Chrysler Dodge Jeep Ram!

October 05, 2024

Justin Mounce was so helpful and he is always friendly and positive. I look forward to seeing him when I need service at your dealership. More

by JEANNEVSAYNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Oct 06, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your thoughts on working with Justin. We're glad to hear he delivered such a great experience!

October 05, 2024

Service was fast and done very well. They checked out the whole car and sent a video More

by Glenn L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Acker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Chrysler Dodge Jeep Ram.

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