Back

Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
514 Reviews

514 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

Sort by
October 28, 2024

This dealership is reliable and offers great service when needed. Customer is well informed on services rendered, as well as future service(s) needed for your vehicle. A special mention or recognition goe More

by ISTARB22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mounce, service advisor
Oct 28, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Justin met your service expectations. Thank you for choosing Liberty Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come!

October 28, 2024

Wasn't going to review but I must have received 10 notifications to do this. So my oil change and tire rotation went fine except that one of the tire valve covers wasn't put back. Lol my only criticis More

by DJISFAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Oct 28, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 28, 2024

Got my vehicle looked at with out an appointment-Thanks for squeezing me in today More

by brennerk
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 28, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 28, 2024

Doors opened promptly at 7:30am, Service techs were Courteous, fast, in and out quickly! Car was left clean More

by paulsalgado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niko
Oct 28, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks, Paul, for sharing your thoughts about your experience with Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

October 28, 2024

Service needed was provided with no extras that were unnecessary. Took about an hour as they stated. More

by JJ.VINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ServiceTeam
Oct 28, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you, JJ, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 28, 2024

Doors opened at 7:30am, Custemer service people were courteous and professional! Finally, car was left cleaned. More

by tanaka.tpe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Oct 28, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 28, 2024

Very courteous. Parts manager was extremely helpful. I have trusted Liberty City Jeep service for over 20 years. More

by smarsh05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikko
Oct 28, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for choosing Liberty Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 28, 2024

We made an appointment 2 weeks ago. When we brought our Jeep into the dealership, was told that they will look at it within the next 2 - 3 days. Why make an appointment if they do More

by mtpawl38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Oct 29, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Agata Notter Customer Relations Manager Direct: 224-475-7104 agata@libertyautocity.com

October 28, 2024

I was impressed with the video of my oil change. It was a great idea More

by DSPONHOLTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Friello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 28, 2024

Very responsive and great customer service. Zaia even stayed lated to make sure everything was good. More

by BILLCDEWAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zaia Kostantine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

...
21
...