Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
725 Reviews
Call Service Center (847) 362-5099

725 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

Sort by
June 28, 2025

Service was great and very efficient. Rick Goodson was very professional and explain everything clearly to me. I would highly recommend him. More

by PVAN1600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Goodson
Report | Print
Jun 29, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Rick at Liberty Chrysler Dodge Jeep Ram. His professionalism and clear explanations truly make a difference. We appreciate your recommendation and look forward to seeing you again! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

June 26, 2025

My car has been in your service department over 40 days for the same problem and still not repaired!! More

by WARRP93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario Gentry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for reaching out and sharing your experience. We understand your frustration with the prolonged service on your vehicle at Liberty Chrysler Dodge Jeep Ram. We strive to resolve issues promptly, and we encourage you to contact us directly so we can address your concerns more thoroughly. Thank you for bringing this to our attention. Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

June 21, 2025

Justin at the service center is always courteous, helpful, professional and knowledgeable. Always a pleasure doing business with him. More

by RPITHAWALLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mounce
Report | Print
Jun 22, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experience with Justin at our service center. At Liberty Chrysler Dodge Jeep Ram, we strive to provide professional and courteous service, and it’s great to know that Justin made a lasting impression. We appreciate your business and look forward to assisting you again in the future! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

June 20, 2025

Good, quick service! Tony was great! He kept me informed throughout the Tim I was there. More

by MAD510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Raia
Report | Print
Jun 20, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We're glad to hear you experienced good, quick service and that Tony was able to keep you informed during your visit. At Liberty Chrysler Dodge Jeep Ram, we strive to provide excellent customer service. We hope to see you again soon! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

June 20, 2025

Love the video explanation. Great communication by the service writer. Facility very clean. Thank you. More

by mwh900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Greenlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for the wonderful review! We’re thrilled to hear that you loved the video explanation and appreciated the great communication from our service writer. At Liberty Chrysler Dodge Jeep Ram, we take pride in maintaining a clean facility for our customers. We look forward to seeing you again soon! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

June 19, 2025

Fantastic customer service. Extremely accommodating. It was extremely nice for the dealership to offer a loaner while our vehicle was in the bodyshop for repair More

by EDF1FAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Tybon
Report | Print
Jun 19, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you received fantastic customer service and that the loaner vehicle made your experience with Liberty Chrysler Dodge Jeep Ram more convenient during your repairs. We strive to accommodate our customers in every way possible. We look forward to seeing you again soon! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

June 19, 2025

Fast, convenient, free coffee and job done right! I liked the video review of the service. Tony is a great service advisor! More

by nitzel2572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony in service
Report | Print
Jun 20, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We’re thrilled to hear that you found your experience at Liberty Chrysler Dodge Jeep Ram fast and convenient. It’s great to know you enjoyed the free coffee and appreciated Tony’s service. We strive to make every visit a positive one. We look forward to serving you again! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

June 17, 2025

Just purchased my second used car from Liberty over the past 3 years. From the dealership on down they are very good people. Thanks again. More

by PHYSED50
Recommend Dealer
Yes
Employees Worked With
Jerry Lopata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 17, 2025

Charles is a high quality individual and he answered all my questions about the car buying process. More

by JMAXWELL847
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 15, 2025

Waiting room is clean and comfortable and they kept me up to date as to what was done and how long it takes. And wor was done correctly. More

by SUZIEQ96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Jun 15, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

1
2
3
...
73