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Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
200 Reviews

200 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

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September 18, 2024

On a prior visit, I had a regretful experience. Jim Gray, the Service Manager, went above and beyond to right this. It was truly appreciated to return to a more traditional experience of caring fo More

by l-minelli1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Gray
Sep 18, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

It's great to hear that Jim was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Liberty Chrysler Dodge Jeep Ram!

September 18, 2024

Steve was very helpful and friendly. I have been going to Libertyville CDJR for years and the service has always been good. More

by redant62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Fee
Sep 18, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing about your experience with Steve here at Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

September 18, 2024

Took my Wrangler in with a dead batter. Communication was great, kept me informed every step of the way and explained everything including the different options. More

by ERICALOIBEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 18, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 18, 2024

Great service. I never have issues when I come in for service. No complaints here. More

by gaines1119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 18, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Chrysler Dodge Jeep Ram.

September 18, 2024

Excellent professional timely work and sales done by all the staff at Liberty. We are repeat customers! More

by AUSTRNUL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Acker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Liberty Chrysler Dodge Jeep Ram. Chris and our team appreciate your business and hope to see you again soon!

September 18, 2024

Great job! Easy to schedule appointments, friendly service, honest answers, and no pressuring to do more than is needed for repairs or maintenance. Great follow More

by CRAIGLEPKOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Subaru Service - John Norehead
Sep 19, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Craig, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 18, 2024

I brought my vehicle in to address a recall issue with the seatbelt. The service was fast and the staff communicated very well and met all my expectations. More

by jerwilliams128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaetano
Sep 19, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Jer, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Chrysler Dodge Jeep Ram!

September 18, 2024

The service was great, very professional in timely manner. The adviser, Justin Mounce was a really professional and very knowledgeable person. More such great experience More

by TEODOZYJ.KOLASA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mounce, Jim Grey
Sep 19, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Kolasa, Thank you! Justin and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Chrysler Dodge Jeep Ram.

September 17, 2024

Excellent service every time that I take my vehicle they are very nice, I really recommend More

by Amador
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaetano urbanio
Sep 17, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Amador, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

September 16, 2024

I had my car in for check engine service, all was great, and I was very satisfied.. More

by BNASSHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mounce
Sep 16, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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