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Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
514 Reviews

514 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

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November 09, 2024

A very smooth service appointment and quick. I was in and out and had no issues. More

by MARYJOB2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Nov 11, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 09, 2024

Justin real nice guy! Helped me out extremely like ALWAYS! I appreciate that from Subaru More

by popoca04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Nov 11, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Justin met your expectations. Thank you for choosing Liberty Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come!

November 08, 2024

While service is good, was told it would take hour to hour and a half, it actually took over two hours. Texted a status request, but received no answer. More

by paulettedev
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Nov 11, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Paulette, and look forward to your next visit.

November 08, 2024

Great dealership and service. Happy with the communication and quality service and work they do each time. More

by sdschue777
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Nov 11, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

November 08, 2024

Justin provided excellent service-quick and efficient--I have nothing more to say say say More

by MURPH912000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Nov 11, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come!

November 08, 2024

Great service department, Justin was very helpful with my concerns and kept me informed of the status of my car while it was being serviced. More

by KHIPP2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mounce
Nov 11, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for choosing Liberty Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad Justin was able to help, and we hope to see you again!

November 08, 2024

They always do a great job on my car. Justin always makes it so easy! More

by JESSLM9496
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mounce
Nov 11, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 08, 2024

I am always pleased with their attention to detail and willingness to accommodate my schedule. And it’s a bonus when it’s Justin who helps me - so professional and personable. More

by jancle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mounce
Nov 11, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing about your experience with Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

November 07, 2024

I was told 1. 5 hours and was there for 3 hours which if I would have known I would of dropped vehicle off and come back to pick-up. People were friendly , but I sh More

by smstefani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Nov 08, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We appreciate you taking the time to share your experience with us. At Liberty Chrysler Dodge Jeep Ram, we strive to provide clear communication regarding service times, and we understand how important that is. Your comments about the delay will help us improve our processes moving forward. Please feel free to reach out to us directly if you would like to discuss this further. We hope to serve you better next time! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

November 07, 2024

Excellent customer service on my 2006 Tribeca, including the offer of a loaner vehicle while carrying was in the shop. More

by LPHWJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley and Justin in service
Nov 08, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We're thrilled to hear you had an excellent experience with our customer service at Liberty Chrysler Dodge Jeep Ram while servicing your 2006 Tribeca. Offering a loaner vehicle is our way of ensuring our customers stay on the go. We appreciate your feedback and hope to see you again soon for any future needs! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

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