Liberty Chrysler Dodge Jeep Ram - Service Center

Stay away from the place. I have had my truck recently serviced, engine work, recall work, full detail & body work done. NEVER AGAIN WILL I GO THERE. Too long of a story. This I have had my truck recently serviced, engine work, recall work, full detail & body work done. NEVER AGAIN WILL I GO THERE. Too long of a story. This is the 3rd time detail work was not done completely or DONE at all? Then when I picked up my truck, it's the 2ND TIME they DENTED my truck and didn’t own up to it. Instead, the service Mgr, 'Steve" asked me what happened? They tried to hide it! Mgr of the body shop, 'Jeff' (?) was rude but then they fessed up and said someone at the dealership did damage my truck door and slopped paint on it to 'save me money'?? After I was already shelling out $1800 for body work & $250 on full detail, they slop a brush of paint on the 4x2 in gouge, on my passenger door, wax over it and want to save me $$?? I have NO FAITH in the engine warranty work that was done to my RAM engine if this is the attitude and demeanor the have. After the absurdity of dealing with this dealership for the past 5 yrs after a purchase of a Jeep, servicing my RAM 2500 and two other trucks, As Steve used to call all my trucks, 'the fleet', as i took them in regularly, this is how they treat customers? As for the 4-5 star web reviews, I believe they have had staff go on all these websites and write reviews to boost their star rating. Don’t fall for it. I offer the owner of the dealership to call me ANYTIME to discuss this with them! So far, I have been ignored!!! More

Great Service They got me in right away and fixed the problem the first time. I plan on bringing my cars here every time they need service. They got me in right away and fixed the problem the first time. I plan on bringing my cars here every time they need service. More

Excellent service Always great service and knowledgeable staff! Took car in for service and while waiting Frank talked to me about options for a vehicle when I’m ready Always great service and knowledgeable staff! Took car in for service and while waiting Frank talked to me about options for a vehicle when I’m ready to purchase in the fall. More

excellent service, nice crew! Had excellent help from first pulling in to the service area and desk help after....Comfortable seating area while waiting 2 hrs. for fix. Great! Had excellent help from first pulling in to the service area and desk help after....Comfortable seating area while waiting 2 hrs. for fix. Great! More

Great efficient and Friendly Service Great, efficient and Friendly Service, Craig in service was great, answered all my questions, checked for recalls, and made sure my Jeep was washed. W Great, efficient and Friendly Service, Craig in service was great, answered all my questions, checked for recalls, and made sure my Jeep was washed. Will definitely return. More

Great service! You guys are the best Sales & Service in Lake County! It was easy to make my appointment. Dropped vehicle off the night before and received a cal You guys are the best Sales & Service in Lake County! It was easy to make my appointment. Dropped vehicle off the night before and received a call the next morning with what work was required and how much it would cost. Called back at 4:00 pm that I could pick up my vehicle. No surprises on my bill. More