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Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
202 Reviews

202 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

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August 12, 2024

Franco and Jeff from the body shop did an incredible job detailing my car. It looks as good as new! People at Liberty Auto City are friendly professionals who provide excellent service. More

by EW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Perchak
August 12, 2024

Great, fair price service. Timely completion. Brian has been a solid resource to to discuss issues with my 2014 Heep Grand Cherokee Also discussed leasing with Dan Magana More

by pkoza611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian in service
August 12, 2024

Brian Spriggs is the best service employee I have ever worked with! My family owns 4 Jeep's and I would never take it to anyone else mostly based on Brian and the service and follow-up he provides. More

by brett.kroner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Spriggs
August 12, 2024

Service was quick. Prices discussed prior to service. Everything went smoothly for my routine oil change. More

by kristenbrehmer00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unk
August 12, 2024

I scheduled my appointment for service along with the paint bubbling issue to be looked at. I had a loaner also scheduled since the inspection for paint will take time and i had some important work to ta More

by benoraj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department.
Aug 30, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We understand that your appointment at Liberty Chrysler Dodge Jeep Ram did not go as planned, and the situation with the loaner and tire issue must have been very frustrating. We appreciate your feedback and take your concerns seriously. Please consider reaching out to us directly, as we would like to address this further and ensure that your future visits are more organized and satisfactory. Your satisfaction is important to us, and we look forward to the opportunity to make things right. Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

August 12, 2024

This dealership does a great job and servicemen are always courteous. Very clean clean facility. More

by boozy38
Workmanship
Recommend Dealer
Yes
Employees Worked With
Servuce team
August 12, 2024

My sales associate Zaia, was very courteous & helpful. Very pleased with the sales experience this time. This is my 3rd vehicle with Liberty & I always have my cars serviced at Liberty as well. More

by KM
Recommend Dealer
Yes
Employees Worked With
Mario Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zaia Kostantine
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2024

Everyone was great from start to finish. Steve was great and kept me informed about my Jeep. More

by f.hanson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve and Franco
August 09, 2024

I took my jeep in for its 60,000 service and oil change. They told me the recommended options but did not pressure me into paying for expensive services. They didn't try to upsell me on anything. More

by good1kw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Spriggs
August 09, 2024

Brendan and the team at Liberty went above and beyond to get me a car to drive and tackle my shopping list of concerns. He communicated frequently to update me on the status of parts and repairs. I've never More

by akabigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan in Service
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