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Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
722 Reviews

722 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

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July 04, 2025

Amir, Vince, Mark all exemplified outstanding customer service: made our car experience unique - very pleasant. Mark had a good sense of humor. Vince gives us a fair value for our trade in and was very th More

by nilecrossing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amir Vince Mark
Jul 04, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you, Bill and Michelle! We at Liberty Chrysler Dodge Jeep Ram are glad about your positive experience with Amir, Vince, and Mark. It's great to know they made your car-buying journey enjoyable and stress-free. Your review reflect our team's dedication to exceptional service. We appreciate your feedback and look forward to welcoming you back for your next visit. Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

July 04, 2025

Good follow-up on service status. Helpful, courteous, and professional interactions with all service team members. High quality standards for repairs and service performed. Clean v More

by djhattan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Tybon and Collision/Vehicle Loaner Team
Jul 04, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We're pleased to hear you had a very positive experience with our service team at Liberty Chrysler Dodge Jeep Ram. We strive for high-quality standards and appreciate your recognition of our courteous and professional interactions. We look forward to assisting you again. Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

July 02, 2025

Great service, pleasant experience. My salesman Chris is very knowledgeable and helpful definitely would refer him to others. More

by JAZZYE430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Acker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Liberty Chrysler Dodge Jeep Ram. Chris truly goes above and beyond for our customers, and we appreciate your kind words about his knowledge and helpfulness. We hope to see you again soon, and thank you for referring us to others! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

July 01, 2025

Non professional, terrible communication, terrible customer service, very rude management, can’t be trusted, very misleading, never coming back and going to tell everyone on all social media platforms More

by soundsman24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario Gentry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We understand that clear communication and excellent customer service are vital, and we appreciate your feedback. At Liberty Chrysler Dodge Jeep Ram, we strive to uphold the highest standards. We encourage you to reach out to us directly to discuss your concerns further. Your satisfaction is important, and we want to ensure we address any issues you may have encountered. Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

June 30, 2025

Was able to get my car serviced same day and was very happy with experience. More

by mggeorgas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're thrilled to hear that you had an excellent same-day service experience at Liberty Chrysler Dodge Jeep Ram. We appreciate your feedback and hope to see you again soon! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

June 30, 2025

Good, fast, reliable service and nice , comfortable waiting area. Will return here for next service. More

by mr_rss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Pierpoint
Jul 01, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your awesome review! We appreciate your positive feedback about our fast and reliable service, as well as our comfortable waiting area at Liberty Chrysler Dodge Jeep Ram. We're glad to hear you'll be returning for your next service, and we look forward to seeing you again soon! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

June 28, 2025

Efficient, thorough and knowledgeable. Yes, I too, am efficient, thorough and knowledgeable and don't need 15 words to express that information. More

by PSIWHITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jun 28, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave a review. We appreciate your feedback and are glad to know you found our service efficient, thorough, and knowledgeable. Your insights help us maintain our standards at Liberty Chrysler Dodge Jeep Ram. We hope to see you again soon! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

June 28, 2025

Service was great and very efficient. Rick Goodson was very professional and explain everything clearly to me. I would highly recommend him. More

by PVAN1600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Goodson
Jun 29, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Rick at Liberty Chrysler Dodge Jeep Ram. His professionalism and clear explanations truly make a difference. We appreciate your recommendation and look forward to seeing you again! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

June 26, 2025

My car has been in your service department over 40 days for the same problem and still not repaired!! More

by WARRP93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario Gentry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for reaching out and sharing your experience. We understand your frustration with the prolonged service on your vehicle at Liberty Chrysler Dodge Jeep Ram. We strive to resolve issues promptly, and we encourage you to contact us directly so we can address your concerns more thoroughly. Thank you for bringing this to our attention. Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

June 21, 2025

Justin at the service center is always courteous, helpful, professional and knowledgeable. Always a pleasure doing business with him. More

by RPITHAWALLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mounce
Jun 22, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experience with Justin at our service center. At Liberty Chrysler Dodge Jeep Ram, we strive to provide professional and courteous service, and it’s great to know that Justin made a lasting impression. We appreciate your business and look forward to assisting you again in the future! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

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