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Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
200 Reviews
Call Service Center (847) 362-5099

200 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

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September 20, 2024

The issues I had with my Crosstrek were all fixed. The customer service rep, John, was kind and explained all of the required items clearly. More

by KATPASCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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September 20, 2024

Always a pleasure at Libertyville CDJR- friendly, helpful, fast, and efficient! Great dealership experience that I can always rely on! More

by jedehn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Sep 20, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing about your experience with Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

September 20, 2024

Everyone was great! It was a very welcoming and friendly dealership and Hector was great! He was an immense help when I bought my Subaru! He was very professional and ma More

by DIAZKRYS1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Torres
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Sep 20, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

We'll pass along your compliments to Hector and the rest of our team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Chrysler Dodge Jeep Ram!

September 20, 2024

Outstanding customer service. Clean area for the guests. All were professional My go to for service! More

by MAMJR1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Greenlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Dusek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 20, 2024

Easy scheduling and staff were very nice and respectful. Kept me up to date at every step of the repair process. Loved the loaner car! Thanks! More

by DGENENZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Sep 20, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience and are glad to hear you loved the loaner! We sincerely value your business and look forward to your next visit.

September 20, 2024

Annoyed have to wait 2 weeks for a part(this is the dealership), and was surprised to have to pay over $200 for a diagnostic check of some sort. Fortunately, Tony, the person waiting on me was very pro More

by joaniegehr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Sep 20, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Hi, Joanie. While we're glad to hear that Tony was helpful, providing an all-around positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

September 19, 2024

Mario and Arturro were incredible! Hands down the best dealership experience. I Recommend Libertyville CDJR to all! More

by ANDREW.R.STONE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daijon Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you, Andrew, for choosing Liberty Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad Mario and Arturro were able to help, and we hope to see you again!

September 19, 2024

Everyone was exceptional! I would highly recommend this dealership. From the phone call to schedule the service to picking the car when finished all was good. More

by hkygrl27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
john norehead
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Sep 20, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing about your experience with Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

September 18, 2024

I bought my Jeep from this dealership and go back for regular maintenance. It is a smaller dealership but nice. More

by kim.prior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Sep 18, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you, KIm, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 18, 2024

Brought in my car for a check engine light. .Justin M took care of me. Extremely professional. While there the manager came in waiting room as well. To check on all. I was very impressed with al More

by KIMi56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin M and I don't remember the manger on the Sat that I was there..
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Sep 18, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Justin here at Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

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