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Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
757 Reviews

757 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

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August 12, 2025

Excellent service from the time I pulled in, through registration, and final service review. Service rep explained everything thoroughly. More

by joe.tomalavage
Workmanship
Recommend Dealer
Yes
Employees Worked With
Don't remember names
Aug 12, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review, Joe! We appreciate you choosing Liberty Chrysler Dodge Jeep Ram for your service needs. It’s great to hear that you had an excellent experience from registration to the final service review, and that our service representative took the time to explain everything thoroughly. We look forward to serving you again in the future! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

August 11, 2025

My car was fixed in a timely manner and I was kept informed. Very pleased More

by VEVANS93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Aug 12, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We’re thrilled to hear that your car was fixed promptly and that you felt well-informed throughout the process. At Liberty Chrysler Dodge Jeep Ram, we strive to provide excellent service to our valued customers. We look forward to seeing you again! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

August 08, 2025

Great service. Quick and easy. Arrived for express oil change. No appointment necessary. In and out. More

by garyshellenberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 08, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review, Gary! We're thrilled to hear that you had a great experience with our express oil change service at Liberty Chrysler Dodge Jeep Ram. Our team works hard to provide quick and efficient service, so we're glad it met your expectations. We look forward to welcoming you back for your next visit! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

August 07, 2025

great service would used them always for all my service needs , Steve Fee is the best More

by brock13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fee
Aug 07, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We're thrilled to hear that you received great service and that Steve was able to assist you. At Liberty Chrysler Dodge Jeep Ram, we strive to meet all your service needs, and we look forward to serving you again in the future! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

August 06, 2025

I worked a deal to receive 2 oil changes and tire rotations. Little did I know it was a set up and something you do for everybody. You charged me full price and said my deal expired. An expiration More

by KENNETH.LEWANDOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
no one
Aug 06, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for bringing your concerns to our attention, Kenneth. We understand your frustration regarding the oil change and tire rotation deal you received. At Liberty Chrysler Dodge Jeep Ram, we strive to be transparent about our promotions and offers, and we appreciate your feedback. We encourage you to reach out to our customer service team directly so we can address the specifics of your situation. Your loyalty as a valued customer is important to us, and we want to ensure your experience is satisfactory. Thank you for giving us the opportunity to improve. Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

August 06, 2025

The service center is always terrific! They notify me always of what needs to be done prior to implementation especially if it is significant in price. I was well-cared for and notified by More

by NWCOOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Goodson
Aug 07, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We’re thrilled to hear that you had a terrific experience at Liberty Chrysler Dodge Jeep Ram's service center and that Matt took great care of you. We appreciate your kind words about our communication regarding service needs. We look forward to assisting you again in the future! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

August 05, 2025

Ms. Melissa Palumbo and her team did an axcellent work with the greatest sense of professionalism and consideration. More

by E.STASINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Melissa Palumbo from body shop at Liberty Automotive
Aug 05, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your review! We are glad to hear that Melissa and her team at Liberty Chrysler Dodge Jeep Ram provided you with excellent service and professionalism. We appreciate your feedback and hope to serve you again. Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

August 04, 2025

Service Dept was excellent very informative and detailed, Chris Acker and Brian from Service go above and beyond to take care of there customers. This is the only dealership I deal with even though they are More

by oscar.lopez0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Acker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian from service
Aug 04, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much, Oscar! We're happy to hear that you had a great experience with Chris and Brian in our Service Department at Liberty Chrysler Dodge Jeep Ram. It's our goal to go above and beyond for our customers, and we appreciate you choosing us, even from 65 miles away. We look forward to seeing you again on your next visit. Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

August 03, 2025

My car's thermostat failed and my car had to be towed to the Subaru dealer late in the day. I received a loaner from the dealer who completed the repairs the next day. The service was fast, courteous, and More

by kennedyma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Goodson
Aug 03, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for the fantastic review, Mark! We're so glad to hear you experienced prompt and courteous service during your recent visit. At Liberty Chrysler Dodge Jeep Ram, we’re committed to making sure our customers are well cared for—loaner vehicles included when needed. We sincerely appreciate your recommendation and look forward to welcoming you back in the future! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

August 01, 2025

Service team replaced my battery under factory warranty without any issue or haggling. Video recap by the mechanic sent to me after the visit is a very nice touch More

by MHUHN_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Goodson
Aug 01, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback! We're glad to hear that your battery replacement under factory warranty went smoothly at Liberty Chrysler Dodge Jeep Ram. It's great to know you appreciated the video recap from the mechanic as well. We look forward to seeing you again next time. Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

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